As the Marketing Manager, you will be supporting multiple locations in WA for one of our high-profile corporate dining accounts. You will collaborate with cross-functional teams to develop and implement tailored marketing programs that meet the unique needs of our client. The Marketing Manager will focus on creating personalized, meaningful interactions through a variety of channels, ensuring a seamless experience that enhances brand loyalty and drives retention.
Key Responsibilities:
- Curator of dynamic client experiences designed to drive guest satisfaction, elevate engagement, and foster loyalty.
- Develops and manages annual marketing plans for operations to include a roadmap for revenue growth through meal plan sales growth, retail sales growth, and catering growth. Facilitate measurement and impact of initiatives.
- Supervises activities of and directs marketing efforts
- Architect of storytelling approach to the community and national industry
- Works in cooperation with the community to enhance partnerships, support sustainability awareness, programming for nutritional and dietary awareness.
- Creates and distributes impactful collateral for communicating the success of the dining experience
- Ensures units adhere to Compass brand standards, including brand identity, visual merchandising, and guest experience platforms
- Develops marketing collateral and communications copy, including brochures, newsletters, programming announcements, promotional guides and guest feedback systems
- Guides units in the execution of marketing promotions, campaigns, catering and retail sales drivers
- Creates trends forecast, guest feedback analysis and insights studies designed to drive guest satisfaction and elevate the dining experience.
- Coordinates and plans programming and events.
Qualifications:
- BS degree in Marketing preferred
- Minimum of four years marketing experience with contract food services preferred
- Ability to present to large groups
- Knowledge of merchandising and promotions
- Proficient communication skills and public relations experience