Can I send messages to candidates via text?
Yes, you can send custom and templated emails to candidates via text to maximize your likelihood of connecting with quality candidates. The average text response time is 90 seconds versus 90 minutes for email, and texts are more likely to be opened with an average open rate of 98%.
This option is available in the Message Center, when bulk messaging, and when reaching out to candidates via Resume Search. If the candidate is not opted in to receive text messages via the iHire platform or they have not responded to the last two texts you have sent them, this option will be disabled and your message will be sent via email only.
When sending a bulk message, select “Send to candidate(s) as a text message when available.” When sending an individual message, select “Send As: Email & Text” at the top of the message window. The candidate’s responses will be logged in your Message Center, whether they respond via text or email.
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