Marketing Manager

As the Marketing Manager, you will be supporting multiple locations in WA for one of our high-profile corporate dining accounts. You will collaborate with cross-functional teams to develop and implement tailored marketing programs that meet the unique needs of our client. The Marketing Manager will focus on creating personalized, meaningful interactions through a variety of channels, ensuring a seamless experience that enhances brand loyalty and drives retention.

Key Responsibilities:

• Curator of dynamic client experiences designed to drive guest satisfaction, elevate engagement, and foster loyalty.
• Develops and manages annual marketing plans for operations to include a roadmap for revenue growth through meal plan sales growth, retail sales growth, and catering growth. Facilitate measurement and impact of initiatives.
• Supervises activities of and directs marketing efforts
• Architect of storytelling approach to the community and national industry
• Works in cooperation with the community to enhance partnerships, support sustainability awareness, programming for nutritional and dietary awareness.
• Creates and distributes impactful collateral for communicating the success of the dining experience
• Ensures units adhere to Compass brand standards, including brand identity, visual merchandising, and guest experience platforms
• Develops marketing collateral and communications copy, including brochures, newsletters, programming announcements, promotional guides and guest feedback systems
• Guides units in the execution of marketing promotions, campaigns, catering and retail sales drivers
• Creates trends forecast, guest feedback analysis and insights studies designed to drive guest satisfaction and elevate the dining experience.
• Coordinates and plans programming and events.

Qualifications:

• BS degree in Marketing preferred
• Minimum of four years marketing experience with contract food services preferred
• Ability to present to large groups
• Knowledge of merchandising and promotions
• Proficient communication skills and public relations experience