Join the iHire Team

currently in search of a skilled Data Analyst to become a valuable member of our team. This role offers the flexibility of remote work, enabling you to contribute to our customers' satisfaction from the convenience of your own home.

Expectations for the Role:

Apply advanced data analysis techniques to offer insights and recommendations for enhancing customer service
Collaborate with diverse teams to ensure prompt resolution of customer inquiries
Effectively manage escalations in a timely manner
Conduct thorough investigations and analysis to pinpoint areas for process enhancement
Handle customer interactions with professionalism and empathy
Requirements:

Completion of a Bachelor's degree in a relevant field
Prior experience in customer service, financial services, or retail
Demonstrated proficiency in data entry and analysis
Outstanding communication skills in English
Perks:

Access to vision insurance
Flexible work-from-home options
Provided sick leave