Customer Service Jobs
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Weyerhaeuser
- Salt Lake City, UT
- 14 hours ago
- Weyerhaeuser
- Salt Lake City, UT
- 14 hours ago
services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...
Who You Are: You are eager to provide top tier customer service support in a manufacturing environment....
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
Veterinary Client Service Representative - Call Center
- Middletown, CT
- 20 hours ago
- Middletown, CT
- 20 hours ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Requirements Experience in customer service, pet store, grooming, kennel work, animal industry preferred. Computer knowledge- keyboarding and use of office communication systems (office suite)....
Preferred: A minimum of 1 year of customer service or community service experience....
You Have: High School diploma or equivalent. 1+ years of customer service experience....
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 1 day ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 1 day ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Wage: $14.00/hr Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....
Retail Customer Service Specialist (Shared-Multiple Locations)
- Cedar Falls, IA
- 3 days ago
- Cedar Falls, IA
- 3 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
service....
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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