Customer Service Jobs
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH
- 6 hours ago
- Multi-Color Corporation
- Milford, OH
- 6 hours ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 3 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA
- 3 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative
- Raven Print and Marketing
- Lakewood, CO
- 4 days ago
- Raven Print and Marketing
- Lakewood, CO
- 4 days ago
Customer Service Superstar Wanted - Print, Signs, Apparel & Promotionla Industry Are you a seasoned CSR expert with a passion for delivering exceptional results?...
Veterinary Customer Service Representative
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA
- 5 days ago
- Affordable Animal Hospital Eagle Rock
- Los Angeles, CA
- 5 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 7 days ago
- Furer Organization
- San Diego, CA
- 7 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote Work
Customer Service Representative
- Gentle Dental
- Carlsbad, CA
- 8 days ago
- Gentle Dental
- Carlsbad, CA
- 8 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Distribution Center Customer Service Representative
- WAI Global
- Southaven, MS
- 8 days ago
- WAI Global
- Southaven, MS
- 8 days ago
Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....
Veterinary Customer Service Representative
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 9 days ago
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 9 days ago
Company Description Veterinary Medical Center of St. Lucie County is a beautiful 10,000 sq foot 24-hour emergency veterinary hospital in St. Lucie, FL. Our veterinarians offer a broad spectrum of...
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI
- 10 days ago
- Saturn Printing
- Livonia, MI
- 10 days ago
Are you a detail-oriented individual with a passion for providing exceptional customer service?...
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA
- 11 days ago
- Pennridge Animal Hospital
- Perkasie, PA
- 11 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD
- 11 days ago
- Fil-Tec, Inc.
- Smithsburg, MD
- 11 days ago
., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
- Choice Vets Pet Care
- Fairview, PA
- 12 days ago
- Choice Vets Pet Care
- Fairview, PA
- 12 days ago
This team member must have strong, direct customer service experience....
Experienced Bilingual (Spanish) Customer Service Rep....
Were looking for Bilingual Customer Service Representatives for our Houston, TX office....
Preferred: A minimum of 1 year of customer service or community service experience....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs Nationwide
Highest Education Level
Customer Services offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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