Customer Service Jobs in Alabama
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative - Patient Registration Team Lead
- Florence, AL
- 6 hours ago
- Florence, AL
- 6 hours ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that help our patients check into the hospital....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Birmingham, AL
- 14 hours ago
- Birmingham, AL
- 14 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Store 2721570: 1 Creel Rd, Grand Bay, Alabama 36541 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate / Cashier Automation Personnel Services is looking for hard-working Customer Service Associate / Cashier for a company based in Mobile, AL....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales Experience: Previous inside sales or customer service experience is preferred. Experience in service industries is a plus....
Customer Service Agent ALMOB - UA, 8400 Airport Blvd, Mobile, Alabama, United States of America Req #1750 Wednesday, December 4, 2024 Job Summary As a customer service agent you are the first impression...
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
Customer Service Representative 3.2 3.2 out of 5 stars 703 Railroad Avenue, Albertville, AL 35950 Excellent Communication Skills. Computer Skills: MS Word....
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alabama
Highest Education Level
Customer Services in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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