Customer Service Jobs in Alaska

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 41 Jobs

Customer Support Associate (Paid Training)

  • Anchorage, AK
  • 7 days ago
  • Anchorage, AK
  • 7 days ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Job Type Full-time, Part-time, Temporary Description *Approximate Employment Dates: May to August 31st 2025* The Customer Service Agent provides superior, friendly, and efficient customer service at...

Customer Service Associate, Electronics

  • Anchorage, AK
  • 12 hours ago
  • Anchorage, AK
  • 12 hours ago

We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion stores inside the Ted Stevens Anchorage International Airport!...

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental using the company approved sales and service techniques....

Customer Service Associate

  • Anchorage, AK
  • 22 hours ago
  • Anchorage, AK
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Fairbanks, AK
  • 1 day ago
  • Fairbanks, AK
  • 1 day ago

Everts Air Customer Service Agent in Fairbanks , Alaska Role Summary Customer Service Agents work in a fast-paced environment performing Customer Service functions, supporting flight operations to facilitate...

Customer Service Representative

  • Anchorage, AK
  • 1 day ago
  • Anchorage, AK
  • 1 day ago

We are hiring Office Staff - Customer Service Reps for the season. This position entails greeting customers, answering phones, maintaining and modifying our flight schedule....

Seasonal Customer Service Representative

  • Soldotna, AK
  • 4 days ago
  • Soldotna, AK
  • 4 days ago

Alaska Waste, a Waste Connections company, is looking for a seasonal Customer Service Representative to join our team in Soldotna!...

Customer Service Representative ($20.02 - $30.03 DOE)

  • Anchorage, AK
  • 5 days ago
  • Anchorage, AK
  • 5 days ago

written, verbal and listening communication skillsStrong customer service with a high level of attention to detail and accuracyProficient in MS Office applications, including MS Word, Outlook, and...

Customer Service Associate - Temporary

  • Soldotna, AK
  • 6 days ago
  • Soldotna, AK
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Ketchikan, AK
  • 7 days ago
  • Ketchikan, AK
  • 7 days ago

$19.98 Per Hour Position range in Alaska $17.57 - $24.18 Per hour Customer Service Agent Alaska Airlines Occupation: Customer Service Representatives Location: Ketchikan, AK - 99901 Positions available...

Customer Service Representative

  • Valdez, AK
  • 9 days ago
  • Valdez, AK
  • 9 days ago

Copper Valley Telephone Cooperative Position Title: Customer Service Representative Department: Customer Service Reports To: Customer Service Supervisor FLSA Status: Non-Exempt General Summary: Provides...

Cashier/Customer Service Associate

  • North Pole, AK
  • 10 days ago
  • North Pole, AK
  • 10 days ago

Cashier/Customer Service Associate in North Pole , Alaska Job description Customer Service Associate: All shifts Must be able to work weekends....

Customer Service Representative I

  • Fairbanks, AK
  • 10 days ago
  • Fairbanks, AK
  • 10 days ago

Provides administration customer service support for multitude of departments within company. Performs audit to ensure accuracy of customer billing....

DME/Customer Service Representative

  • Soldotna, AK
  • 11 days ago
  • Soldotna, AK
  • 11 days ago

POSITION SUMMARY: The DME Customer Service Representative (CSR) utilizes superior customer service and critical thinking skills to assist customers and referral sources with processing and obtaining...

Demographic Data for Alaska

Moving to Alaska? Find some basic demographic data about Alaska below.


Local
National
732,157
21,388

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Alaska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alaska offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alaska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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