Customer Service Jobs in Alaska

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Motor Vehicle Customer Service Representative 1 (12-5119/12-5371)

  • Eagle River, AK
  • 8 hours ago
  • Eagle River, AK
  • 8 hours ago

Our Organization, Mission, and Culture The Division of Motor Vehicles is committed to providing faster, friendlier, exceptional customer service, and being more accessible than ever before....

H-... 9187-Customer Experience Associate-Military Clothing United States - Alaska - Eielson AFB Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer Experience...

Customer Service Representative

  • Anchorage, AK
  • 22 hours ago
  • Anchorage, AK
  • 22 hours ago

Person responsible for greeting customers, answering phones, taking reservations, open/close rental agreements, and orientating customers on use of the rv. Incoming and outgoing damage inspections...

Customer Service Representative

  • Juneau, AK
  • 1 day ago
  • Juneau, AK
  • 1 day ago

Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.We currently have an opening for a Customer Service Representative...

Customer Service Representative - PAMC Lab

  • Anchorage, AK
  • 1 day ago
  • Anchorage, AK
  • 1 day ago

See policy for additional information. 2 years Combined customer service and computer experience; using proper office phone etiquette, PC word processing, and spreadsheets....

Personal Insurance Customer Service Representative

  • Anchorage, AK
  • 2 days ago
  • Anchorage, AK
  • 2 days ago

Tenure: Personal Insurance Customer Service Representative, category 13, requires six months as a Personal Insurance Customer Service Representative Trainee or equivalent with performance that meets...

9186-Customer Experience Associate (Softlines)- FT. Wainwright-M/S

  • Fairbanks, AK
  • 2 days ago
  • Fairbanks, AK
  • 2 days ago

H-... 9186-CUSTOMER EXPERIENCE ASSOCIATE (SOFTLINES)- FT. WAINWRIGHT-M/S United States - Alaska - Fort Wainwright Regular Part Time Job Description As a Customer Experience Associate at the...

9186-Supervisory Customer Experience Associate- FT. Wainwright- M/S

  • Fairbanks, AK
  • 2 days ago
  • Fairbanks, AK
  • 2 days ago

H-... 9186-SUPERVISORY CUSTOMER EXPERIENCE ASSOCIATE- FT. WAINWRIGHT- M/S United States - Alaska - Fort Wainwright Regular Full Time 5110PB2E97 Supervisory Customer Experience Associate Job...

Customer Service Representative - Seasonal 3K SIGN-ON BONUS

  • Anchorage, AK
  • 3 days ago
  • Anchorage, AK
  • 3 days ago

Commodity Forwarders is looking for a Seasonal Full Time Customer Service Agent to fill a position within our operations department....

Retail Customer Service - Bilingual Preferred

  • Anchorage, AK
  • 4 days ago
  • Anchorage, AK
  • 4 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative

  • Anchorage, AK
  • 5 days ago
  • Anchorage, AK
  • 5 days ago

Essential Duties and Responsibilities: Responsible to check out motorhomes to rental clients. Includes such tasks as preparation of rental agreement and associated paperwork. Responsible to check...

Customer Service Agent (Delta)- FAI

  • Fairbanks, AK
  • 5 days ago
  • Fairbanks, AK
  • 5 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Kenai, AK
  • 7 days ago
  • Kenai, AK
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Wasilla, AK
  • 10 days ago
  • Wasilla, AK
  • 10 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

On-Site Customer Service Representative

  • Anchorage, AK
  • 12 days ago
  • Anchorage, AK
  • 12 days ago

KNOWLEDGE, SKILLS, ABILITIES Customer service and communication skills required. Ability to multi-task and time management skills required....

Demographic Data for Alaska

Moving to Alaska? Find some basic demographic data about Alaska below.


Local
National
732,157
21,388

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Alaska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alaska offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alaska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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