Customer Service Jobs in Airdrie, AB

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 17 hours ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 17 hours ago

Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....

Customer Service Representative (Part Time)

  • Calgary, AB (16 miles from Airdrie, AB)
  • 1 day ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 1 day ago

Join us and grow your career with our retail team as a Customer Service Representative....

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 5 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 5 days ago

Job Title: Customer Service Representative Reports to: Customer Solutions Supervisor Department: Customer Experience Location: Calgary, AB Fixed Term May, 2025 - November, 2025 Basic Purpose: Sample...

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 6 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 6 days ago

Application Deadline: 04/16/2025 Address: 525 8th Ave SW East Tower Job Family Group: Retail Banking Sales & Service Market Hire with a minimum of 18.75 hours/week. Candidates should be flexible...

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 6 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 6 days ago

Ensures all records and systems are maintained as it relates to the position of customer service....

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 7 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 7 days ago

In this role, the Customer Service Representative (CSR) will support both new and existing customers, either onsite or over the phone....

Customer Experience Associate- (Fixed Term Contract)

  • Airdrie, AB
  • 7 days ago
  • Airdrie, AB
  • 7 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 11 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 11 days ago

Customer Service Representative DCCHail Calgary, Alberta Schedule: Monday to Friday, 8 am to 5 pm At DCCHail Calgary, we are looking for a Customer Service Representative to provide professional administrative...

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 18 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 18 days ago

Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....

Client Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 20 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 20 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Client Service Representative [Hourly]

  • Calgary, AB (16 miles from Airdrie, AB)
  • 22 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 22 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 45+ days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Experience Associate - (Inviting Persons with Disabilities to Apply)

  • Calgary, AB (16 miles from Airdrie, AB)
  • 30+ days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate- Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

  • Calgary, AB (16 miles from Airdrie, AB)
  • 30+ days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate- Future Opportunities

  • Calgary, AB (16 miles from Airdrie, AB)
  • 30+ days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Airdrie, AB

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Airdrie, AB offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Airdrie, AB
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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