Customer Service Jobs in Airdrie, AB
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 17 hours ago
- Calgary, AB (16 miles from Airdrie, AB)
- 17 hours ago
Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....
Customer Service Representative (Part Time)
- Calgary, AB (16 miles from Airdrie, AB)
- 1 day ago
- Calgary, AB (16 miles from Airdrie, AB)
- 1 day ago
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 5 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 5 days ago
Job Title: Customer Service Representative Reports to: Customer Solutions Supervisor Department: Customer Experience Location: Calgary, AB Fixed Term May, 2025 - November, 2025 Basic Purpose: Sample...
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 6 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 6 days ago
Application Deadline: 04/16/2025 Address: 525 8th Ave SW East Tower Job Family Group: Retail Banking Sales & Service Market Hire with a minimum of 18.75 hours/week. Candidates should be flexible...
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 6 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 6 days ago
Ensures all records and systems are maintained as it relates to the position of customer service....
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 7 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 7 days ago
In this role, the Customer Service Representative (CSR) will support both new and existing customers, either onsite or over the phone....
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 11 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 11 days ago
Customer Service Representative DCCHail Calgary, Alberta Schedule: Monday to Friday, 8 am to 5 pm At DCCHail Calgary, we are looking for a Customer Service Representative to provide professional administrative...
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 18 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 18 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
- Calgary, AB (16 miles from Airdrie, AB)
- 20 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 20 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Client Service Representative [Hourly]
- Calgary, AB (16 miles from Airdrie, AB)
- 22 days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 22 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Calgary, AB (16 miles from Airdrie, AB)
- 45+ days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Experience Associate - (Inviting Persons with Disabilities to Apply)
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate- Future Opportunities
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
- Calgary, AB (16 miles from Airdrie, AB)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Airdrie, AB
Highest Education Level
Customer Services in Airdrie, AB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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