Customer Service Jobs in Airdrie, AB

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Customer Experience Associate - (Inviting Persons with Disabilities to Apply)

  • Calgary, AB (16 miles from Airdrie, AB)
  • 12 hours ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 12 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Rocky View County, AB (8 miles from Airdrie, AB)
  • 23 hours ago
  • Rocky View County, AB (8 miles from Airdrie, AB)
  • 23 hours ago

GFL Environmental is Hiring a Customer Service Representative in Calgary, AB! Are you passionate about providing top-notch customer service?...

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 1 day ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 1 day ago

Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 2 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 2 days ago

Application Deadline: 03/13/2025 Address: 108 Country Village Road NE Job Family Group: Retail Banking Sales & Service Part time role, minimum of 18.75 hours per week. Candidates are to be...

Customer Experience Associate- Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

  • Calgary, AB (16 miles from Airdrie, AB)
  • 3 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 3 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate- Future Opportunities

  • Calgary, AB (16 miles from Airdrie, AB)
  • 3 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 3 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

S Senior Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 14 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 14 days ago

Job Title: Senior Customer Service Rep Department: Customer Service FLSA Status: Exempt Location: Calgary Plastics Supervisor: Plant Services Manager SCOPE OF POSITION The Senior Customer Service Rep...

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 16 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 16 days ago

SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Calgary, AB (16 miles from Airdrie, AB)
  • 21 days ago
  • Calgary, AB (16 miles from Airdrie, AB)
  • 21 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Airdrie, AB

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Airdrie, AB offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Airdrie, AB
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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