Customer Service Jobs in Apache Junction, AZ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 91 Jobs

Customer Service Representative / Customer Advocate

  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 13 hours ago
  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 13 hours ago

Customer Service Representative / Customer Advocate Tempe, AZ *NEW* Customer Care Advocate Position Ready to build your career?...

Customer Service Representative

  • Gilbert, AZ (16 miles from Apache Junction, AZ)
  • 1 day ago
  • Gilbert, AZ (16 miles from Apache Junction, AZ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part-Time Remote Customer Service Representative

  • Apache Junction, AZ
  • 1 day ago
  • Apache Junction, AZ
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative - AZ

  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 1 day ago
  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 1 day ago

Location: Tempe, US-AZ Rate: Not Specified Type: Permanent Customer Service Representative - AZ * *MUST Reside in AZ!...

Remote Work

Part-Time Customer Service Representative - N Scottsdale

  • Scottsdale, AZ (21 miles from Apache Junction, AZ)
  • 1 day ago
  • Scottsdale, AZ (21 miles from Apache Junction, AZ)
  • 1 day ago

service experience in a similar role 1+ years of sales experience preferred Excellent customer service skills Strong teamwork mentality Exceptional communication skills, both written and verbal Intermediate...

Customer Relations Specialist (Hybrid- AZ only)

  • Mesa, AZ (17 miles from Apache Junction, AZ)
  • 1 day ago
  • Mesa, AZ (17 miles from Apache Junction, AZ)
  • 1 day ago

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we...

Customer Service Representative

  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 2 days ago
  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 2 days ago

Are you a customer service rock star and have a passion for helping others?...

Pharmacy Customer Service Associate

  • Gilbert, AZ (16 miles from Apache Junction, AZ)
  • 2 days ago
  • Gilbert, AZ (16 miles from Apache Junction, AZ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Chandler, AZ (20 miles from Apache Junction, AZ)
  • 2 days ago
  • Chandler, AZ (20 miles from Apache Junction, AZ)
  • 2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative I

  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 2 days ago
  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 2 days ago

Customer Service Representative I Customer Service Representative I remote type Onsite locations Tempe, AZ time type Full time posted on Posted Yesterday job requisition id JR101674 Exemption Status...

Fleet Sales Customer Service Representative

  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 2 days ago
  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 2 days ago

newest Fleet Sales Customer Service Representative!...

Customer Service Representative

  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 3 days ago
  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 3 days ago

This is a full-time customer service position at Roto-Rooters Phoenix area Call Center. Be the first point of contact with our customers....

Bilingual Customer Service Representative

  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 3 days ago
  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 3 days ago

Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....

Customer Service Representative - AZ

  • Gilbert, AZ (16 miles from Apache Junction, AZ)
  • 3 days ago
  • Gilbert, AZ (16 miles from Apache Junction, AZ)
  • 3 days ago

This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....

Remote Work

Customer Service Representative -PM

  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 3 days ago
  • Tempe, AZ (20 miles from Apache Junction, AZ)
  • 3 days ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Demographic Data for Apache Junction, AZ

Moving to Apache Junction, AZ? Find some basic demographic data about Apache Junction, AZ below.


Local
National
52,674
776
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Apache Junction, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Apache Junction, AZ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Apache Junction, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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