Customer Service Jobs in Fountain Hills, AZ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 164 Jobs

Front Desk Sales / Customer Service Representative AZ-Phoenix-85054 04-07-25

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 hour ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 hour ago

Front Desk Sales / Customer Service Representative Phoenix Front Desk Sales / Customer Service Representative PART TIME PHOENIX Are you looking for a great gig w the work is actually fun?...

Customer Service Representative - FS

  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 1 hour ago
  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 1 hour ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Representative 4 Lead

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 4 hours ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 4 hours ago

CUSTOMER SERVICE REPRESENTATIVE 4 LEAD Open to CURRENT ADOT Employees Only! Job Location: Address: 221 E. Olympic Dr....

Retail Customer Service Supervisor

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 15 hours ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 15 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Retail Customer Service Cashier

  • Chandler, AZ (20 miles from Fountain Hills, AZ)
  • 17 hours ago
  • Chandler, AZ (20 miles from Fountain Hills, AZ)
  • 17 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 1 day ago
  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 1 day ago

Skills Customer service, Call center, data entry Top Skills Details Customer service,Call center,data entry Additional Skills & Qualifications good customer service skills in any setting tenure of one...

Eligibility Customer Service Representative

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 day ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 day ago

Eligibility Customer Service Representative Job Details Job Location Albuquerque NM - Albuquerque, NM Salary Range $17.00 - $22.00 Hourly Description The Eligibility and Enrollment Customer Service...

Customer Service Representative

  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 1 day ago
  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 1 day ago

Benefits for our Customer Service Reps (CSRs): * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance * Work from home * Salary: $18.00 - $20.00 per hour Customer Service...

Remote Work

Warehouse/Customer Service Associate

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 day ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 day ago

service driven approachAbility to lift up to 75 lbsOperate a sit down forklift Pull load and unload materialAnswer customer questions about materials products & servicesProcess customer sales with...

Customer Service Associate

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 day ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 day ago

Monterrey Tile a leader in the tile and stone industry has an immediate need for FULL TIME Customer Service Associates to join our team Slabs & Tile Showroom in Phoenix AZ WHAT MAKES US STAND OUT We...

Customer Service Representative - FT

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 day ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 1 day ago

service....

Retail - Customer Service / Morning Stocker

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 2 days ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 2 days ago

Store - PHX-TRAMONTO, AZ Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative / Customer Advocate

  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 2 days ago
  • Tempe, AZ (16 miles from Fountain Hills, AZ)
  • 2 days ago

Customer Service Representative / Customer Advocate Tempe, AZ *NEW* Customer Care Advocate Position Ready to build your career?...

Client Service Representative, National Accounts

  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 2 days ago
  • Phoenix, AZ (21 miles from Fountain Hills, AZ)
  • 2 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Phoenix, AZ (22 miles from Fountain Hills, AZ)
  • 2 days ago
  • Phoenix, AZ (22 miles from Fountain Hills, AZ)
  • 2 days ago

Requisition Number: 199391 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Demographic Data for Fountain Hills, AZ

Moving to Fountain Hills, AZ? Find some basic demographic data about Fountain Hills, AZ below.

Local
National
24,031
694
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Fountain Hills, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fountain Hills, AZ offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fountain Hills, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »