Customer Service Jobs in Gilbert, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 2 days ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 2 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Client Relations Associate HR Business Partner - AZ - On Site
- Chandler, AZ (3 miles from Gilbert, AZ)
- 30+ days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 30+ days ago
Excellent internal and external customer services skills.Bilingual capabilities (English/Spanish) are preferred....
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 90+ days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 90+ days ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Customer Service Representative
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 8 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 8 hours ago
Join a veterinary team who shares your passion for providing personalized client service and patient care! Pinnacle Peak Animal Hospital is seeking an experienced Client Service Representative...
Call Center Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 9 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 9 hours ago
POSITIONS HIGHLIGHTS Title: Remote Customer Service Representative- Banking Rewards Type of Hire: Temp (Estimated last day sometime between 7/15-7/31) Training Start Date: 4/21/2025 Pay Rate: $18.50...
Wireless Customer Service Representative - Paid Training Provided
- Chandler, AZ (3 miles from Gilbert, AZ)
- 16 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 16 hours ago
Job Duties and Responsibilities Customer Service Representative: $20.00/hr starting pay with opportunity to increase pay to $22.00/hr within 60 - 90 days. No experience required....
Customer Service Representative
- Tempe, AZ (7 miles from Gilbert, AZ)
- 16 hours ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 16 hours ago
ADP is hiring a Client Service - Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a...
Customer Service Representative (ONSITE)
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 23 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 23 hours ago
We are seeking dedicated Customer Service Representatives to join our dynamic team in supporting a non-profit call center....
Dispatcher/ Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 23 hours ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 23 hours ago
Computer and customer service skills. Must have strong written and verbal communication skills. Must know how to use Microsoft Word and Excel....
Bilingual Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Apply to be Bilingual Customer Service Representative today!...
Customer Service Representative 1
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Required Knowledge, Skills, and Abilities: HS Diploma or equivalent education required; some college experience preferred At least one year of experience in retail, customer service, clerical, or related...
Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Requisition Number: 195868 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Call Center Customer Service Representative
- Tempe, AZ (7 miles from Gilbert, AZ)
- 1 day ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 1 day ago
service experience (banking, hospitality, food service, etc.)...
Customer Service Representative (Hybrid, Email Assistance)
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
35 words per minute with 5% error rate or less Intermediate knowledge of insurance claim coding Intermediate understanding of dental and medical terminology Intermediate comprehension of anatomy...
Customer Service Representative
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 1 day ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 1 day ago
Aston Carter Customer Service Representative in Scottsdale , Arizona A large e-commerce company is hiring!...
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Gilbert, AZ
Highest Education Level
Customer Services in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »