Customer Service Jobs in Mesa, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Gilbert, AZ (7 miles from Mesa, AZ)
- 9 days ago
- Gilbert, AZ (7 miles from Mesa, AZ)
- 9 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Care Representative HME
- Phoenix, AZ (12 miles from Mesa, AZ)
- moments ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- moments ago
As a Customer Service Rep, you will be handling incoming and outgoing calls for new HME service requests. working in a centralized call center team environment This is an opportunity to explore career...
Seasonal Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- Glendale, AZ (20 miles from Mesa, AZ)
- 12 hours ago
- Glendale, AZ (20 miles from Mesa, AZ)
- 12 hours ago
service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...
Remote WorkCustomer Service Representative, Sr
- Glendale, AZ (20 miles from Mesa, AZ)
- 14 hours ago
- Glendale, AZ (20 miles from Mesa, AZ)
- 14 hours ago
Open and close utility accounts, prepares appropriate work orders for Customer Service - Field and verify customer service connect/disconnect work orders....
Pharmacy Customer Service Associate
- Sun Lakes, AZ (14 miles from Mesa, AZ)
- 21 hours ago
- Sun Lakes, AZ (14 miles from Mesa, AZ)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Bilingual Customer Service Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
Apply to be Bilingual Customer Service Representative today!...
Bilingual Customer Service Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
Whats a typical day as Bilingual Customer Service Representative?...
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Gilbert, AZ (7 miles from Mesa, AZ)
- 1 day ago
- Gilbert, AZ (7 miles from Mesa, AZ)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Agent - PHX (Part-Time)
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Representative Who are we?...
Retail Customer Service Supervisor
- Phoenix, AZ (12 miles from Mesa, AZ)
- 2 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 2 days ago
Role models outstanding customer service....
Customer Service Representative (Sr. Loan Consultant)
- Gilbert, AZ (7 miles from Mesa, AZ)
- 2 days ago
- Gilbert, AZ (7 miles from Mesa, AZ)
- 2 days ago
Ensure a high quality of customer service. All other duties as assigned....
Customer Service Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 2 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 2 days ago
Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment....
Demographic Data for Mesa, AZ
Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mesa, AZ
Highest Education Level
Customer Services in Mesa, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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