Customer Service Jobs in Surprise, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Bilingual)
- Glendale, AZ (13 miles from Surprise, AZ)
- 5 days ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 5 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 90+ days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 90+ days ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Call Center Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
POSITIONS HIGHLIGHTS Title: Remote Customer Service Representative- Banking Rewards Type of Hire: Temp (Estimated last day sometime between 7/15-7/31) Training Start Date: 4/21/2025 Pay Rate: $18.50...
- Avondale, AZ (20 miles from Surprise, AZ)
- 21 hours ago
- Avondale, AZ (20 miles from Surprise, AZ)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (ONSITE)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
We are seeking dedicated Customer Service Representatives to join our dynamic team in supporting a non-profit call center....
Dispatcher/ Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Computer and customer service skills. Must have strong written and verbal communication skills. Must know how to use Microsoft Word and Excel....
Bilingual Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Apply to be Bilingual Customer Service Representative today!...
Customer Service Representative
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
Office Admin / Customer Service (67th Ave/ Orangewood) Cutting Edge Curbing Sand and Rock is looking for a bi-lingual individual who can provide exceptional customer service to our customers over the...
Customer Service Representative 1
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Required Knowledge, Skills, and Abilities: HS Diploma or equivalent education required; some college experience preferred At least one year of experience in retail, customer service, clerical, or related...
Customer Service Associate - Temporary
- Peoria, AZ (8 miles from Surprise, AZ)
- 1 day ago
- Peoria, AZ (8 miles from Surprise, AZ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Requisition Number: 195868 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative II #25-3342
- Peoria, AZ (8 miles from Surprise, AZ)
- 1 day ago
- Peoria, AZ (8 miles from Surprise, AZ)
- 1 day ago
Position Title: Customer Service Representative II To view all salary ranges for the City of Peoria, please. Tell me more.....
Customer Service Representative (Hybrid, Email Assistance)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
35 words per minute with 5% error rate or less Intermediate knowledge of insurance claim coding Intermediate understanding of dental and medical terminology Intermediate comprehension of anatomy...
HYBRID Healthcare Customer Service Representative Phoenix, AZ
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Utilize Microsoft Office and Excel. 1 + year of contact center customer service experience. Previous healthcare customer service experience....
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
We are seeking a dedicated and friendly Customer Service and Call Center Representative to join our team....
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Surprise, AZ
Highest Education Level
Customer Services in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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