Customer Service Jobs in Surprise, AZ
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Job
- Sun City, AZ (6 miles from Surprise, AZ)
- 2 hours ago
- Sun City, AZ (6 miles from Surprise, AZ)
- 2 hours ago
Apply Now Why You'll Love This Job *****VOB IS A MUST TO BE CONSIDERED!! Please do not apply if min to no VOB experience**** After receiving and reviewing referrals, call patients via the phone in...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 7 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 7 hours ago
Mortgage Customer Service Representative Job Description + First half of the month will be taking inbound calls from mortgage borrows regarding payment, escrow - general mortgage servicing questions...
Customer Service Representative - AZ
- Phoenix, AZ (22 miles from Surprise, AZ)
- 7 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 7 hours ago
This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....
Remote WorkCustomer Service Representative - Loyalty Services (Bilingual Spanish- English)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 7 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 7 hours ago
Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Job Description Job Title: Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Duration: 6...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
Back to results Customer Service Agent Branches & Operations Full-time Phoenix, AZ, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Care Representative HME
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 hours ago
As a Customer Service Rep, you will be handling incoming and outgoing calls for new HME service requests. working in a centralized call center team environment This is an opportunity to explore career...
Seasonal Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...
Remote WorkCustomer Service Representative, Sr
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
Open and close utility accounts, prepares appropriate work orders for Customer Service - Field and verify customer service connect/disconnect work orders....
Retail Customer Service Associate
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative II
- Avondale, AZ (20 miles from Surprise, AZ)
- 1 day ago
- Avondale, AZ (20 miles from Surprise, AZ)
- 1 day ago
Selective Preference(s): The ideal candidate for this position will have three (3) years of customer service experience and working with or assisting individuals in a community setting, (e.g. community...
Remote WorkBilingual Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Apply to be Bilingual Customer Service Representative today!...
Bilingual Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Whats a typical day as Bilingual Customer Service Representative?...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent - PHX (Part-Time)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Retail Customer Service Supervisor
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
Role models outstanding customer service....
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Surprise, AZ
Highest Education Level
Customer Services in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »