Customer Service Jobs in Tucson, AZ

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Customer Service Representative

  • Tucson, AZ
  • 1 hour ago
  • Tucson, AZ
  • 1 hour ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Tucson, AZ
  • 1 day ago
  • Tucson, AZ
  • 1 day ago

We are seeking a dedicated and customer-focused Insurance Customer Service Representative to join our team....

Dispensary Associate - Part-Time

  • Tucson, AZ
  • 3 days ago
  • Tucson, AZ
  • 3 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Tucson, AZ
  • 5 days ago
  • Tucson, AZ
  • 5 days ago

service experience Needs to be very customer service focused Experience Level Entry Level Pay and Benefits The pay range for this position is $22.00 - $28.00/hr....

Customer Service Representative

  • Tucson, AZ
  • 5 days ago
  • Tucson, AZ
  • 5 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Associate

  • Tucson, AZ
  • 7 days ago
  • Tucson, AZ
  • 7 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative 1

  • Tucson, AZ
  • 8 days ago
  • Tucson, AZ
  • 8 days ago

DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1 (CSR 1)....

Customer Care Representative

  • Tucson, AZ
  • 9 days ago
  • Tucson, AZ
  • 9 days ago

Vacancies exist for the position of Customer Care Representative in TEPs Customer Service Call Center. Please see the attached job description and outline for position specific details....

Customer Service Representative

  • Sahuarita, AZ (9 miles from Tucson, AZ)
  • 9 days ago
  • Sahuarita, AZ (9 miles from Tucson, AZ)
  • 9 days ago

/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 10 days ago
  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 10 days ago

Service Center Oro Valley JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

This position does require you to be Bilingual (English/Spanish) Customer Service Financial Representative Ubicacion: En el lugar - Tucson, AZ Terminos: Tiempo completo Pay: $18/hour **$1,000 New Hire...

Bilingual (Spanish) Customer Service Representative

  • Tucson, AZ
  • 14 days ago
  • Tucson, AZ
  • 14 days ago

Posicion: Representante de Atencion al Cliente Ubicacion: En el lugar - Tucson, AZ Terminos: Tiempo completo Pago: $18 por hora **$1,000 New Hire Bonus ** Join Team Alorica Unete al equipo de...

Customer Service Representative

  • Tucson, AZ
  • 18 days ago
  • Tucson, AZ
  • 18 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • South Tucson, AZ (10 miles from Tucson, AZ)
  • 20 days ago
  • South Tucson, AZ (10 miles from Tucson, AZ)
  • 20 days ago

Store 2701581: 2004 S 6th Ave, South Tucson, Arizona 85713 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, CSR (Referral Processor)

  • Tucson, AZ
  • 20 days ago
  • Tucson, AZ
  • 20 days ago

Description Duties include: A Customer Service Representative liaises with patients, referral sources, and other team members to coordinate patient care....

Demographic Data for Tucson, AZ

Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.


Local
National
914,763
19,425
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Tucson, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tucson, AZ offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tucson, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »