Customer Service Jobs in Fort Smith, AR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Pharmacy Customer Service Associate

  • Alma, AR (14 miles from Fort Smith, AR)
  • 9 hours ago
  • Alma, AR (14 miles from Fort Smith, AR)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Alma, AR (14 miles from Fort Smith, AR)
  • 1 day ago
  • Alma, AR (14 miles from Fort Smith, AR)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Mulberry, AR (24 miles from Fort Smith, AR)
  • 6 days ago
  • Mulberry, AR (24 miles from Fort Smith, AR)
  • 6 days ago

Compass Cold Storage Customer Service Representative in Mulberry , Arkansas This job was posted by : For more information, please see: Perform customer service duties such as processing customer orders...

Customer Accounts Advisor

  • Fort Smith, AR
  • 17 days ago
  • Fort Smith, AR
  • 17 days ago

service....

Customer Service Representative (Multi Branch Support)

  • Arkoma, OK (2 miles from Fort Smith, AR)
  • 26 days ago
  • Arkoma, OK (2 miles from Fort Smith, AR)
  • 26 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative, Americas

  • Fort Smith, AR
  • 28 days ago
  • Fort Smith, AR
  • 28 days ago

Performs other special assignments as directed by the Customer Service Manager. Responsibilities General: Provide high quality and efficient customer service....

Central Offices - Customer Service Representative

  • Fort Smith, AR
  • 30+ days ago
  • Fort Smith, AR
  • 30+ days ago

Bachoco USA is seeking a Customer Service Representative for our Fort Smith, AR location....

Bilingual Customer Service Representative

  • Fort Smith, AR
  • 30+ days ago
  • Fort Smith, AR
  • 30+ days ago

Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world's top brands....

Customer Service Representative

  • Fort Smith, AR
  • 30+ days ago
  • Fort Smith, AR
  • 30+ days ago

Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs....

Customer Service Representative - Lavaca

  • Lavaca, AR (13 miles from Fort Smith, AR)
  • 30+ days ago
  • Lavaca, AR (13 miles from Fort Smith, AR)
  • 30+ days ago

Customer Service Representative - Lavaca Job ID 27747429 Location Lavaca, AR, 72941 Other Location Description The Customer Service Representative role involves providing professional and efficient...

Retail Customer Service Associate

  • Fort Smith, AR
  • 30+ days ago
  • Fort Smith, AR
  • 30+ days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Team Member

  • Fort Smith, AR
  • 60+ days ago
  • Fort Smith, AR
  • 60+ days ago

Store - FORT SMITH, AR Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Part-Time Ramp and Customer Service Agent

  • Fort Smith, AR
  • 60+ days ago
  • Fort Smith, AR
  • 60+ days ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....

Demographic Data for Fort Smith, AR

Moving to Fort Smith, AR? Find some basic demographic data about Fort Smith, AR below.


Local
National
93,160
2,874
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fort Smith, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Smith, AR offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Smith, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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