Customer Service Jobs in Jonesboro, AR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Service Representative II

  • Jonesboro, AR
  • 1 day ago
  • Jonesboro, AR
  • 1 day ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Pharmacy Customer Service Associate

  • Paragould, AR (17 miles from Jonesboro, AR)
  • 2 days ago
  • Paragould, AR (17 miles from Jonesboro, AR)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Walnut Ridge

  • Walnut Ridge, AR (18 miles from Jonesboro, AR)
  • 2 days ago
  • Walnut Ridge, AR (18 miles from Jonesboro, AR)
  • 2 days ago

Ridge, AR, USA Job Details Description Arisa Health is seeking a Customer Service Representative in our Walnut Ridge location....

Customer Service Representative - Jonesboro Adult Outpatient

  • Jonesboro, AR
  • 2 days ago
  • Jonesboro, AR
  • 2 days ago

Jonesboro, AR 72401, USA Job Details Description Arisa Health is seeking a Customer Service Representative in our Jonesboro location....

Customer Service Associate - Temporary

  • Paragould, AR (17 miles from Jonesboro, AR)
  • 10 days ago
  • Paragould, AR (17 miles from Jonesboro, AR)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Jonesboro, AR
  • 18 days ago
  • Jonesboro, AR
  • 18 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative / Data Entry

  • Jonesboro, AR
  • 18 days ago
  • Jonesboro, AR
  • 18 days ago

Arkansas Employer Customer Service Representative / Data Entry in Jonesboro , Arkansas This job was posted by : For more information, please see: In this role, you will support the purchasing and distribution...

Customer Service Representative II - Jonesboro, AR

  • Jonesboro, AR
  • 26 days ago
  • Jonesboro, AR
  • 26 days ago

Customer Service Representative II - Jonesboro, AR at Southern Bancorp in JonesboroJonesboro, Arkansas, United States Job Description Who We Are: Southern Bancorp is more than a bank....

Customer Service Representative

  • Jonesboro, AR
  • 60+ days ago
  • Jonesboro, AR
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Bilingual Spanish Customer Service Representative

  • Paragould, AR (17 miles from Jonesboro, AR)
  • 60+ days ago
  • Paragould, AR (17 miles from Jonesboro, AR)
  • 60+ days ago

Customer Service is the one stop shop for our florists. The Customer Service Representative processes all customer requests....

Retail Customer Service Cashier

  • Jonesboro, AR (9 miles from Jonesboro, AR)
  • 90+ days ago
  • Jonesboro, AR (9 miles from Jonesboro, AR)
  • 90+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Jonesboro, AR

Moving to Jonesboro, AR? Find some basic demographic data about Jonesboro, AR below.


Local
National
89,580
2,373
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Jonesboro, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jonesboro, AR offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jonesboro, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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