Customer Service Jobs in Coquitlam, BC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Cambie & Marine Branch (22.50 Hours/Week)
- Vancouver, BC (12 miles from Coquitlam, BC)
- 1 day ago
- Vancouver, BC (12 miles from Coquitlam, BC)
- 1 day ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - No.5 & Bridgeport Branch (15 Hours/Week)
- Richmond, BC (15 miles from Coquitlam, BC)
- 1 day ago
- Richmond, BC (15 miles from Coquitlam, BC)
- 1 day ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Full Time Customer Service Representative
- Richmond, BC (15 miles from Coquitlam, BC)
- 2 days ago
- Richmond, BC (15 miles from Coquitlam, BC)
- 2 days ago
Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....
- Mission, BC (24 miles from Coquitlam, BC)
- 2 days ago
- Mission, BC (24 miles from Coquitlam, BC)
- 2 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Maple Ridge, BC (11 miles from Coquitlam, BC)
- 2 days ago
- Maple Ridge, BC (11 miles from Coquitlam, BC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Retail Customer Service Coordinator Full Time Winners
- Surrey, BC (8 miles from Coquitlam, BC)
- 3 days ago
- Surrey, BC (8 miles from Coquitlam, BC)
- 3 days ago
Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....
Customer Service Representative - Hybrid
- Vancouver, BC (12 miles from Coquitlam, BC)
- 3 days ago
- Vancouver, BC (12 miles from Coquitlam, BC)
- 3 days ago
Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...
Customer Service Representative
- Delta, BC (13 miles from Coquitlam, BC)
- 8 days ago
- Delta, BC (13 miles from Coquitlam, BC)
- 8 days ago
service, communication and problem solving skills Possesses excellent time management and organizational skills Compensation The starting pay for this position is $53,500....
Customer Experience Associate - Korean Language Skills an asset
- Vancouver, BC (12 miles from Coquitlam, BC)
- 9 days ago
- Vancouver, BC (12 miles from Coquitlam, BC)
- 9 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Storage Customer Service Representative
- Richmond, BC (15 miles from Coquitlam, BC)
- 10 days ago
- Richmond, BC (15 miles from Coquitlam, BC)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative
- North Vancouver, BC (11 miles from Coquitlam, BC)
- 10 days ago
- North Vancouver, BC (11 miles from Coquitlam, BC)
- 10 days ago
Application Deadline: 04/29/2025 Address: 1460 Main Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset
- Vancouver, BC (12 miles from Coquitlam, BC)
- 12 days ago
- Vancouver, BC (12 miles from Coquitlam, BC)
- 12 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative (Part Time)
- Richmond, BC (15 miles from Coquitlam, BC)
- 15 days ago
- Richmond, BC (15 miles from Coquitlam, BC)
- 15 days ago
Join us and grow your career with our retail team as a customer service representative....
Customer Service Representative
- Surrey, BC (8 miles from Coquitlam, BC)
- 16 days ago
- Surrey, BC (8 miles from Coquitlam, BC)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative/Inside Sales
- Burnaby, BC (6 miles from Coquitlam, BC)
- 23 days ago
- Burnaby, BC (6 miles from Coquitlam, BC)
- 23 days ago
Benefits: Bonus based on performance Competitive salary Opportunity for advancement FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Coquitlam, BC
Highest Education Level
Customer Services in Coquitlam, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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