Customer Service Jobs in Maple Ridge, BC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Customer Service Associate, PT

  • Burnaby, BC (17 miles from Maple Ridge, BC)
  • 2 hours ago
  • Burnaby, BC (17 miles from Maple Ridge, BC)
  • 2 hours ago

Qualifications: Think you have what it takes to be one of our Customer Service Associates? Were committed to hiring the best talent for the role....

Customer Service Agent

  • Abbotsford, BC (17 miles from Maple Ridge, BC)
  • 12 hours ago
  • Abbotsford, BC (17 miles from Maple Ridge, BC)
  • 12 hours ago

In Abbotsford you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?...

Sales and Customer Service Representative

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 1 day ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 1 day ago

We are seeking an energetic and reliable individual to join our dynamic team as a Sales and Customer Service Representative. Location: Mt....

Client Service Representative [Hourly]

  • Coquitlam, BC (11 miles from Maple Ridge, BC)
  • 1 day ago
  • Coquitlam, BC (11 miles from Maple Ridge, BC)
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate

  • North Vancouver, BC (22 miles from Maple Ridge, BC)
  • 2 days ago
  • North Vancouver, BC (22 miles from Maple Ridge, BC)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate-Punjabi Language Skills are considered an Asset.

  • Aldergrove, BC (12 miles from Maple Ridge, BC)
  • 2 days ago
  • Aldergrove, BC (12 miles from Maple Ridge, BC)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Korean Language Skill an asset

  • Coquitlam, BC (11 miles from Maple Ridge, BC)
  • 2 days ago
  • Coquitlam, BC (11 miles from Maple Ridge, BC)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 2 days ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Mandarin or Cantonese Language skills an Asset

  • Abbotsford, BC (17 miles from Maple Ridge, BC)
  • 2 days ago
  • Abbotsford, BC (17 miles from Maple Ridge, BC)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Cantonese Language Skill an Asset

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 2 days ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate- Future Opportunities

  • Langley, BC (3 miles from Maple Ridge, BC)
  • 2 days ago
  • Langley, BC (3 miles from Maple Ridge, BC)
  • 2 days ago

Job Description: Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers....

Customer Experience Associate - Future Opportunities - Mandarin or Cantonese Language Skills an Asset

  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 2 days ago
  • Vancouver, BC (23 miles from Maple Ridge, BC)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate (Mandarin Language Skills) - Redwood Square, Surrey, BC (15 hours)

  • Surrey, BC (11 miles from Maple Ridge, BC)
  • 5 days ago
  • Surrey, BC (11 miles from Maple Ridge, BC)
  • 5 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Client Service Representative

  • White Rock, BC (16 miles from Maple Ridge, BC)
  • 5 days ago
  • White Rock, BC (16 miles from Maple Ridge, BC)
  • 5 days ago

Job Location White Rock-N.Bluff & Johnston Employment Type Regular Weekly Hours 15 Skills Client Issue Resolution, Client Relationship Building, Client Service, Customer Experience (CX), Customer Service...

Customer Service Representative

  • Coquitlam, BC (11 miles from Maple Ridge, BC)
  • 5 days ago
  • Coquitlam, BC (11 miles from Maple Ridge, BC)
  • 5 days ago

Requirements: 2-3 years of customer service/billing experience Accurate data entry skills & customer service skills Excellent time management and prioritization skills Strong working knowledge of Microsoft...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Maple Ridge, BC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Maple Ridge, BC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maple Ridge, BC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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