Customer Service Jobs in Port Moody, BC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Client Service Representative [Hourly]

Burnaby, BC (6 miles from Port Moody, BC)
16 hours ago

Burnaby, BC (6 miles from Port Moody, BC)
16 hours ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Client Service Representative

Vancouver, BC (11 miles from Port Moody, BC)
3 days ago

Vancouver, BC (11 miles from Port Moody, BC)
3 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate

White Rock, BC (17 miles from Port Moody, BC)
4 days ago

White Rock, BC (17 miles from Port Moody, BC)
4 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative ONSITE

Vancouver, BC (11 miles from Port Moody, BC)
6 days ago

Vancouver, BC (11 miles from Port Moody, BC)
6 days ago

Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...

Customer Experience Associate - Cantonese or Mandarin Language Skills an Asset

Vancouver, BC (11 miles from Port Moody, BC)
6 days ago

Vancouver, BC (11 miles from Port Moody, BC)
6 days ago

Customer Service Agent

Vancouver, BC (11 miles from Port Moody, BC)
6 days ago

Vancouver, BC (11 miles from Port Moody, BC)
6 days ago

Executive Aviation is hiring Customer Service Agents at the Vancouver Airport (YVR) who love working in the tourism industry, and anything people and travel related....

Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset

Richmond, BC (15 miles from Port Moody, BC)
12 days ago

Richmond, BC (15 miles from Port Moody, BC)
12 days ago

Customer Experience Associate - Cantonese Language skills an asset

Vancouver, BC (11 miles from Port Moody, BC)
13 days ago

Vancouver, BC (11 miles from Port Moody, BC)
13 days ago

Customer Service Associate

Richmond, BC (15 miles from Port Moody, BC)
13 days ago

Richmond, BC (15 miles from Port Moody, BC)
13 days ago

We have a limited number of openings for Customer Service Associates for our stores in the Vancouver International Airport! Check us out if you want a little more FUN and FLAIR in your job....

Customer Service Representative

Coquitlam, BC (1 mile from Port Moody, BC)
14 days ago

Coquitlam, BC (1 mile from Port Moody, BC)
14 days ago

Requirements: 2-3 years of customer service/billing experience Accurate data entry skills & customer service skills Excellent time management and prioritization skills Strong working knowledge of Microsoft...

Customer Service Representative

Richmond, BC (15 miles from Port Moody, BC)
14 days ago

Richmond, BC (15 miles from Port Moody, BC)
14 days ago

Application Deadline: 05/29/2025 Address: 3900 Steveston Hwy Unit 130 Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be...

Customer Service Representative

Surrey, BC (10 miles from Port Moody, BC)
19 days ago

Surrey, BC (10 miles from Port Moody, BC)
19 days ago

We are currently seeking a qualified and motivated individual for the role of Customer Service Representative for one of Canada's leading distributor and technical solutions provider industrial equipment...

Full Time Customer Service Representative

Richmond, BC (15 miles from Port Moody, BC)
25 days ago

Richmond, BC (15 miles from Port Moody, BC)
25 days ago

Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....

Retail Customer Service Coordinator Full Time Winners

Surrey, BC (10 miles from Port Moody, BC)
26 days ago

Surrey, BC (10 miles from Port Moody, BC)
26 days ago

Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....

Customer Service Representative - Hybrid

Vancouver, BC (11 miles from Port Moody, BC)
26 days ago

Vancouver, BC (11 miles from Port Moody, BC)
26 days ago

Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...

View all 23 jobs

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Port Moody, BC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Port Moody, BC offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Port Moody, BC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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