Customer Service Jobs in Surrey, BC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Richmond Financial Centre (18.75 Hours/Week)
- Vancouver, BC (15 miles from Surrey, BC)
- 2 hours ago
- Vancouver, BC (15 miles from Surrey, BC)
- 2 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Service Associate, PT
- Burnaby, BC (10 miles from Surrey, BC)
- 1 day ago
- Burnaby, BC (10 miles from Surrey, BC)
- 1 day ago
Qualifications: Think you have what it takes to be one of our Customer Service Associates? Were committed to hiring the best talent for the role....
- Abbotsford, BC (23 miles from Surrey, BC)
- 1 day ago
- Abbotsford, BC (23 miles from Surrey, BC)
- 1 day ago
In Abbotsford you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?...
Hiring for Management Level Customer Service Representative
- Richmond, BC (14 miles from Surrey, BC)
- 2 days ago
- Richmond, BC (14 miles from Surrey, BC)
- 2 days ago
The Management Level Customer Service Representative is responsible for overseeing the companys service department, managing after-sales relationships, ensuring efficient service delivery and maintaining...
Sales and Customer Service Representative
- Vancouver, BC (15 miles from Surrey, BC)
- 2 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 2 days ago
We are seeking an energetic and reliable individual to join our dynamic team as a Sales and Customer Service Representative. Location: Mt....
Client Service Representative [Hourly]
- Coquitlam, BC (8 miles from Surrey, BC)
- 2 days ago
- Coquitlam, BC (8 miles from Surrey, BC)
- 2 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Experience Associate - Mandarin Language Skills an Asset
- Richmond, BC (14 miles from Surrey, BC)
- 2 days ago
- Richmond, BC (14 miles from Surrey, BC)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- North Vancouver, BC (17 miles from Surrey, BC)
- 3 days ago
- North Vancouver, BC (17 miles from Surrey, BC)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate-Punjabi Language Skills are considered an Asset.
- Aldergrove, BC (15 miles from Surrey, BC)
- 3 days ago
- Aldergrove, BC (15 miles from Surrey, BC)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset
- Richmond, BC (14 miles from Surrey, BC)
- 3 days ago
- Richmond, BC (14 miles from Surrey, BC)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Vancouver, BC (15 miles from Surrey, BC)
- 3 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Cantonese Language Skill an Asset
- Vancouver, BC (15 miles from Surrey, BC)
- 3 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate- Future Opportunities
- Langley, BC (8 miles from Surrey, BC)
- 3 days ago
- Langley, BC (8 miles from Surrey, BC)
- 3 days ago
Job Description: Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers....
- Vancouver, BC (15 miles from Surrey, BC)
- 3 days ago
- Vancouver, BC (15 miles from Surrey, BC)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Mandarin or Punjabi Language Skills an Asset
- Richmond, BC (14 miles from Surrey, BC)
- 3 days ago
- Richmond, BC (14 miles from Surrey, BC)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Surrey, BC
Highest Education Level
Customer Services in Surrey, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »