Customer Service Jobs in Surrey, BC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Customer Service Representative - Hybrid

  • Vancouver, BC (15 miles from Surrey, BC)
  • 2 hours ago
  • Vancouver, BC (15 miles from Surrey, BC)
  • 2 hours ago

Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...

Customer Service Representative

  • Richmond, BC (14 miles from Surrey, BC)
  • 9 hours ago
  • Richmond, BC (14 miles from Surrey, BC)
  • 9 hours ago

Application Deadline: 04/29/2025 Address: 6088 No 3 Road Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to...

Customer Service Representative/ Receptionist Saturday only

  • Abbotsford, BC (23 miles from Surrey, BC)
  • 1 day ago
  • Abbotsford, BC (23 miles from Surrey, BC)
  • 1 day ago

360 Group of Companies is looking for a Customer Service Representative/ Receptionist to join our team. We are one of British Columbias most highly manufacturer certified shops....

Customer Experience Associate - Steveston Branch (22.50 Hours/Week)

  • Richmond, BC (14 miles from Surrey, BC)
  • 2 days ago
  • Richmond, BC (14 miles from Surrey, BC)
  • 2 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Client Service Representative [Hourly]

  • Surrey, BC
  • 4 days ago
  • Surrey, BC
  • 4 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Delta, BC (8 miles from Surrey, BC)
  • 5 days ago
  • Delta, BC (8 miles from Surrey, BC)
  • 5 days ago

service, communication and problem solving skills Possesses excellent time management and organizational skills Compensation The starting pay for this position is $53,500....

Client Service Representative

  • Richmond, BC (14 miles from Surrey, BC)
  • 5 days ago
  • Richmond, BC (14 miles from Surrey, BC)
  • 5 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate - Korean Language Skills an asset

  • Vancouver, BC (15 miles from Surrey, BC)
  • 6 days ago
  • Vancouver, BC (15 miles from Surrey, BC)
  • 6 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Storage Customer Service Representative

  • Richmond, BC (14 miles from Surrey, BC)
  • 6 days ago
  • Richmond, BC (14 miles from Surrey, BC)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Customer Experience Associate

  • Port Coquitlam, BC (8 miles from Surrey, BC)
  • 7 days ago
  • Port Coquitlam, BC (8 miles from Surrey, BC)
  • 7 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset

  • Vancouver, BC (15 miles from Surrey, BC)
  • 9 days ago
  • Vancouver, BC (15 miles from Surrey, BC)
  • 9 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative (Part Time)

  • Richmond, BC (14 miles from Surrey, BC)
  • 12 days ago
  • Richmond, BC (14 miles from Surrey, BC)
  • 12 days ago

Join us and grow your career with our retail team as a customer service representative....

Customer Service Representative

  • Surrey, BC
  • 12 days ago
  • Surrey, BC
  • 12 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative/Inside Sales

  • Burnaby, BC (10 miles from Surrey, BC)
  • 20 days ago
  • Burnaby, BC (10 miles from Surrey, BC)
  • 20 days ago

Benefits: Bonus based on performance Competitive salary Opportunity for advancement FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!...

Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

  • Vancouver, BC (15 miles from Surrey, BC)
  • 30+ days ago
  • Vancouver, BC (15 miles from Surrey, BC)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Surrey, BC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Surrey, BC offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Surrey, BC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »