Customer Service Jobs in California

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 477 Jobs

Customer Service Representative

  • Concord, CA
  • 2 days ago
  • Concord, CA
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

Customer Support Associate (Paid Training)

  • South San Francisco, CA
  • 6 days ago
  • South San Francisco, CA
  • 6 days ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Qualifications We're Looking For: Minimum 1 year of veterinary experience preferred orĀ 3+ years customer service experience in other fields....

Customer Service Representative

  • Irvine, CA
  • 9 days ago
  • Irvine, CA
  • 9 days ago

At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....

Customer Service Representative

  • San Marcos, CA
  • 2 hours ago
  • San Marcos, CA
  • 2 hours ago

Our client is looking for a technical Customer Service Representative at a growing laser service house....

Customer Service Representative/Accounting Assistant

  • Lake Elsinore, CA
  • 2 hours ago
  • Lake Elsinore, CA
  • 2 hours ago

Willing to work as a team Strong customer service skills and ability to develop strong relationships. Knowledge of principles and processes for providing customer service....

Customer Service Representative

  • Beverly Hills, CA
  • 3 hours ago
  • Beverly Hills, CA
  • 3 hours ago

WHO WE ARE The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors....

Domestic Customer Service Representative

  • Torrance, CA
  • 3 hours ago
  • Torrance, CA
  • 3 hours ago

We are looking for a Domestic Customer Service Representative to join our team....

Reservationist & Customer Service Representative

  • Modesto, CA
  • 3 hours ago
  • Modesto, CA
  • 3 hours ago

We are seeking friendly, customer service-oriented people who are dedicated to safety....

Customer Service Representative

  • Fullerton, CA
  • 7 hours ago
  • Fullerton, CA
  • 7 hours ago

Customer Service: Delivering best in class service to all patients and clients with professional and proactive approach....

Bilingual Customer Service Representative

  • Moorpark, CA
  • 7 hours ago
  • Moorpark, CA
  • 7 hours ago

Bilingual Customer Service Representative Job Title: Customer Service Representative Location: Moorpark, CA Pay: $22/HR Schedule: Monday to Friday, 9:00 AM - 5:30 PM Company: Express Employment Job...

Customer Service Representative - Part-Time

  • CA
  • 8 hours ago
  • CA
  • 8 hours ago

Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There's never been a more exciting time to join United Airlines....

Customer Service Representative

  • Stockton, CA
  • 8 hours ago
  • Stockton, CA
  • 8 hours ago

CUSTOMER SERVICE REPRESENTATIVE Location 2350 S....

Customer Service Agent - SJC

  • San Jose, CA
  • 9 hours ago
  • San Jose, CA
  • 9 hours ago

Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Demographic Data for California

Moving to California? Find some basic demographic data about California below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in California

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in California offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in California
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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