Customer Service Jobs in California
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA
- 4 days ago
- Furer Organization
- San Diego, CA
- 4 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkCustomer Support Associate (Paid Training)
- South San Francisco, CA
- 6 days ago
- South San Francisco, CA
- 6 days ago
Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Veterinary Customer Service Representative
- Horizon Veterinary Specialists
- Ventura, CA
- 8 days ago
- Horizon Veterinary Specialists
- Ventura, CA
- 8 days ago
Qualifications We're Looking For: Minimum 1 year of veterinary experience preferred orĀ 3+ years customer service experience in other fields....
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Our client is looking for a technical Customer Service Representative at a growing laser service house....
Customer Service Representative/Accounting Assistant
- Lake Elsinore, CA
- 2 hours ago
- Lake Elsinore, CA
- 2 hours ago
Willing to work as a team Strong customer service skills and ability to develop strong relationships. Knowledge of principles and processes for providing customer service....
WHO WE ARE The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors....
We are looking for a Domestic Customer Service Representative to join our team....
We are seeking friendly, customer service-oriented people who are dedicated to safety....
Customer Service: Delivering best in class service to all patients and clients with professional and proactive approach....
Bilingual Customer Service Representative Job Title: Customer Service Representative Location: Moorpark, CA Pay: $22/HR Schedule: Monday to Friday, 9:00 AM - 5:30 PM Company: Express Employment Job...
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There's never been a more exciting time to join United Airlines....
CUSTOMER SERVICE REPRESENTATIVE Location 2350 S....
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in California
Highest Education Level
Customer Services in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »