Customer Service Jobs in Brighton, CO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 97 Jobs

Bilingual Customer Service Agent / Agente de servicio al cliente bilingue

  • Englewood, CO (23 miles from Brighton, CO)
  • 2 hours ago
  • Englewood, CO (23 miles from Brighton, CO)
  • 2 hours ago

Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Denver, CO location....

Retail Customer Service Supervisor

  • Sheridan, CO (23 miles from Brighton, CO)
  • 10 hours ago
  • Sheridan, CO (23 miles from Brighton, CO)
  • 10 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Contract Customer Service Representative

  • Centennial, CO (22 miles from Brighton, CO)
  • 21 hours ago
  • Centennial, CO (22 miles from Brighton, CO)
  • 21 hours ago

Contract Customer Service RepresentativeBenefits: Direct deposit, pay card program, healthcare option(medical, dental, vision, life and disability), nationaldiscounts, referral bonus and raffle opportunities...

Medical Customer Service Representative

  • Englewood, CO (23 miles from Brighton, CO)
  • 21 hours ago
  • Englewood, CO (23 miles from Brighton, CO)
  • 21 hours ago

Now hiring a Medical Customer Service Representative for our premier client in Centennial, CO!...

Client Service Representative, National Accounts

  • Greenwood Village, CO (23 miles from Brighton, CO)
  • 1 day ago
  • Greenwood Village, CO (23 miles from Brighton, CO)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Commerce City, CO (4 miles from Brighton, CO)
  • 1 day ago
  • Commerce City, CO (4 miles from Brighton, CO)
  • 1 day ago

Absolute Electrical, Plumbing, Heating & Air has an exciting opportunity for a Customer Service Representative....

Retail Customer Service II

  • Centennial, CO (22 miles from Brighton, CO)
  • 1 day ago
  • Centennial, CO (22 miles from Brighton, CO)
  • 1 day ago

The anticipated posting closing date is on or around 04/22/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Representative Temporary

  • Englewood, CO (23 miles from Brighton, CO)
  • 1 day ago
  • Englewood, CO (23 miles from Brighton, CO)
  • 1 day ago

Contract Customer Service Representative Benefits: Direct deposit, pay card program, healthcare option (medical, dental, vision, life and disability), national discounts, referral bonus and raffle opportunities...

Customer Service Representative - Denver Airport

  • Denver, CO (16 miles from Brighton, CO)
  • 2 days ago
  • Denver, CO (16 miles from Brighton, CO)
  • 2 days ago

The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs....

Customer Service Representative

  • Englewood, CO (23 miles from Brighton, CO)
  • 2 days ago
  • Englewood, CO (23 miles from Brighton, CO)
  • 2 days ago

Job Requirements: What You Bring to the Role - 6 months or more of customer services experience - High school diploma or equivalent - Recognize, apply, and explain your product or service knowledge...

Customer Service Representative

  • Thornton, CO (14 miles from Brighton, CO)
  • 2 days ago
  • Thornton, CO (14 miles from Brighton, CO)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Medical Customer Service Representative

  • Centennial, CO (22 miles from Brighton, CO)
  • 2 days ago
  • Centennial, CO (22 miles from Brighton, CO)
  • 2 days ago

Now hiring a Medical Customer Service Representative for our premier client in Centennial, CO!...

Customer Service Associate

  • Denver, CO (16 miles from Brighton, CO)
  • 2 days ago
  • Denver, CO (16 miles from Brighton, CO)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Denver, CO (16 miles from Brighton, CO)
  • 2 days ago
  • Denver, CO (16 miles from Brighton, CO)
  • 2 days ago

Qualified Candidates have 2+ years of Experience with: - Customer service - Strong attention to detail - Professional communication skills - Positive, "can do" attitude - Ability to work independently...

Customer Service Representative

  • Northglenn, CO (8 miles from Brighton, CO)
  • 3 days ago
  • Northglenn, CO (8 miles from Brighton, CO)
  • 3 days ago

BASIC QUALIFICATIONS: 6 months of customer service experience Clean Background Some travel may be required....

Demographic Data for Brighton, CO

Moving to Brighton, CO? Find some basic demographic data about Brighton, CO below.


Local
National
99,913
1,642
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Brighton, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brighton, CO offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brighton, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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