Customer Service Jobs in Castle Rock, CO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Sales & Customer Service Associate
- Parker, CO (13 miles from Castle Rock, CO)
- 12 hours ago
- Parker, CO (13 miles from Castle Rock, CO)
- 12 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Morning & Lunch Shift
- Parker, CO (13 miles from Castle Rock, CO)
- 21 hours ago
- Parker, CO (13 miles from Castle Rock, CO)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 1 day ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Centennial, CO (21 miles from Castle Rock, CO)
- 2 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 2 days ago
Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay | What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team...
Customer Service Associate - Temporary
- Centennial, CO (21 miles from Castle Rock, CO)
- 5 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lakewood, CO (24 miles from Castle Rock, CO)
- 5 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 5 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Lead Retail Customer Service Associate
- Littleton, CO (22 miles from Castle Rock, CO)
- 5 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 5 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 6 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Centennial, CO (21 miles from Castle Rock, CO)
- 7 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 7 days ago
. $15.70 - $20.20 per hour We're searching for a polite and professional Customer Service Representative to provide superior customer service. Do you enjoy forming new relationships every day?...
Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 14 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Veterinary Customer Service Representative- PM Shift, AESC
- Parker, CO (13 miles from Castle Rock, CO)
- 14 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 14 days ago
Qualifications Minimum Requirements: At least 1 year of in-person customer service experience. High school diploma or equivalent....
Customer Service Representative Weekend Closing 12pm-8pm
- Lakewood, CO (24 miles from Castle Rock, CO)
- 16 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 16 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative, Full or Part Time
- Lakewood, CO (24 miles from Castle Rock, CO)
- 18 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 18 days ago
Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Veterinary Customer Service Representative, AESC
- Parker, CO (13 miles from Castle Rock, CO)
- 26 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 26 days ago
Qualifications Minimum Requirements: At least 1 year of in-person customer service experience. High school diploma or equivalent....
Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 30+ days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 30+ days ago
Store 2709888: 15065 W Colfax Ave, Lakewood, Colorado 80401 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Castle Rock, CO
Highest Education Level
Customer Services in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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