Customer Service Jobs in Colorado Springs, CO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Retail Customer Service Associate

  • Colorado Springs, CO
  • 12 hours ago
  • Colorado Springs, CO
  • 12 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Agent - Colorado Springs

  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

This position requires excellent diction, grammar, voice quality, articulation, proficiency with computers and customer service skills....

USAFA Express - Customer Experience Associate - 21 yrs old

  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 1 day ago
  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 1 day ago

H-... USAFA Express - Customer Experience Associate - 21 yrs old United States - Colorado - Fort Carson Regular Part Time Job Description ****21 years old**** As a Customer Experience Associate at...

Carson Gate 3 Express - Customer Experience Associate (21 yrs old)

  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 1 day ago
  • Fort Carson, CO (13 miles from Colorado Springs, CO)
  • 1 day ago

H-... Carson Gate 3 Express - Customer Experience Associate (21 yrs old) United States - Colorado - Fort Carson Regular Part Time Job Description ****21 yrs old**** As a Customer Experience...

Customer Service Representative/Case Management Analyst

  • Colorado Springs, CO
  • 6 days ago
  • Colorado Springs, CO
  • 6 days ago

Perform customer service tasks (e.g., answering telephone calls, typing, filing, scanning, faxing, copying, & correspondence management)....

Customer Service Associate - Temporary

  • Colorado Springs, CO
  • 7 days ago
  • Colorado Springs, CO
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative

  • Colorado Springs, CO
  • 12 days ago
  • Colorado Springs, CO
  • 12 days ago

service representatives....

Customer Service Representative

  • Colorado Springs, CO
  • 13 days ago
  • Colorado Springs, CO
  • 13 days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative (Manufacturing)

  • Fountain, CO (14 miles from Colorado Springs, CO)
  • 14 days ago
  • Fountain, CO (14 miles from Colorado Springs, CO)
  • 14 days ago

Integrated Polymer Solutions - RMB Products is seeking a Customer Service Representative (Manufacturing) who is the primary point of contact for customer inquiries from day-to-day fulfillment to incidental...

Customer Service Representative

  • Colorado Springs, CO
  • 14 days ago
  • Colorado Springs, CO
  • 14 days ago

Are you ready to take your customer service skills to the next level while making a meaningful impact?...

Customer Service Representative Nights and Weekend

  • Colorado Springs, CO
  • 15 days ago
  • Colorado Springs, CO
  • 15 days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Pharmacy Customer Service Associate

  • Monument, CO (17 miles from Colorado Springs, CO)
  • 15 days ago
  • Monument, CO (17 miles from Colorado Springs, CO)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Overnight Customer Service Representative

  • Colorado Springs, CO
  • 17 days ago
  • Colorado Springs, CO
  • 17 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service

  • Colorado Springs, CO
  • 19 days ago
  • Colorado Springs, CO
  • 19 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Associate

  • Woodland Park, CO (17 miles from Colorado Springs, CO)
  • 30+ days ago
  • Woodland Park, CO (17 miles from Colorado Springs, CO)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Colorado Springs, CO

Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.


Local
National
609,563
16,366
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Colorado Springs, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Colorado Springs, CO offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Colorado Springs, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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