Customer Service Jobs in Colorado Springs, CO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Colorado Springs, CO
- 12 hours ago
- Colorado Springs, CO
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Agent - Colorado Springs
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
This position requires excellent diction, grammar, voice quality, articulation, proficiency with computers and customer service skills....
USAFA Express - Customer Experience Associate - 21 yrs old
- Fort Carson, CO (13 miles from Colorado Springs, CO)
- 1 day ago
- Fort Carson, CO (13 miles from Colorado Springs, CO)
- 1 day ago
H-... USAFA Express - Customer Experience Associate - 21 yrs old United States - Colorado - Fort Carson Regular Part Time Job Description ****21 years old**** As a Customer Experience Associate at...
Carson Gate 3 Express - Customer Experience Associate (21 yrs old)
- Fort Carson, CO (13 miles from Colorado Springs, CO)
- 1 day ago
- Fort Carson, CO (13 miles from Colorado Springs, CO)
- 1 day ago
H-... Carson Gate 3 Express - Customer Experience Associate (21 yrs old) United States - Colorado - Fort Carson Regular Part Time Job Description ****21 yrs old**** As a Customer Experience...
Customer Service Representative/Case Management Analyst
- Colorado Springs, CO
- 6 days ago
- Colorado Springs, CO
- 6 days ago
Perform customer service tasks (e.g., answering telephone calls, typing, filing, scanning, faxing, copying, & correspondence management)....
Customer Service Associate - Temporary
- Colorado Springs, CO
- 7 days ago
- Colorado Springs, CO
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative
- Colorado Springs, CO
- 12 days ago
- Colorado Springs, CO
- 12 days ago
service representatives....
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative (Manufacturing)
- Fountain, CO (14 miles from Colorado Springs, CO)
- 14 days ago
- Fountain, CO (14 miles from Colorado Springs, CO)
- 14 days ago
Integrated Polymer Solutions - RMB Products is seeking a Customer Service Representative (Manufacturing) who is the primary point of contact for customer inquiries from day-to-day fulfillment to incidental...
Are you ready to take your customer service skills to the next level while making a meaningful impact?...
Customer Service Representative Nights and Weekend
- Colorado Springs, CO
- 15 days ago
- Colorado Springs, CO
- 15 days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Pharmacy Customer Service Associate
- Monument, CO (17 miles from Colorado Springs, CO)
- 15 days ago
- Monument, CO (17 miles from Colorado Springs, CO)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overnight Customer Service Representative
- Colorado Springs, CO
- 17 days ago
- Colorado Springs, CO
- 17 days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
- Woodland Park, CO (17 miles from Colorado Springs, CO)
- 30+ days ago
- Woodland Park, CO (17 miles from Colorado Springs, CO)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Colorado Springs, CO
Highest Education Level
Customer Services in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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