Customer Service Jobs in Fort Collins, CO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Client Service Representative

  • Milliken, CO (23 miles from Fort Collins, CO)
  • 5 days ago
  • Milliken, CO (23 miles from Fort Collins, CO)
  • 5 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Fort Collins, CO
  • 12 days ago
  • Fort Collins, CO
  • 12 days ago

We are looking to add a Customer Service Representative to our team at Ashcroft Pet Resort!...

Senior Client Service Representative - Employee Health and Benefits

  • Loveland, CO (16 miles from Fort Collins, CO)
  • 12 days ago
  • Loveland, CO (16 miles from Fort Collins, CO)
  • 12 days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Customer Service Representative - Part-Time

  • Fort Collins, CO
  • 13 days ago
  • Fort Collins, CO
  • 13 days ago

Position Type: Temporary, 3-5 Months #FCO A local municipality is looking for an individual to temporarily join their team as a part-time Customer Service Representative!...

Client Service Representative - Business Insurance

  • Loveland, CO (16 miles from Fort Collins, CO)
  • 16 days ago
  • Loveland, CO (16 miles from Fort Collins, CO)
  • 16 days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Customer Service Representative

  • Berthoud, CO (21 miles from Fort Collins, CO)
  • 30+ days ago
  • Berthoud, CO (21 miles from Fort Collins, CO)
  • 30+ days ago

TEKsystems Customer Service Representative in Berthoud , Colorado Customer Service Representative Start Date: March 10th Pay Rate: $22.00/hr Location: Loveland, CO, 80538 Schedule: Will be assigned...

Customer Service Associate

  • Loveland, CO (16 miles from Fort Collins, CO)
  • 30+ days ago
  • Loveland, CO (16 miles from Fort Collins, CO)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Fort Collins, CO
  • 45+ days ago
  • Fort Collins, CO
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...

Retail Customer Service Cashier

  • Berthoud, CO (21 miles from Fort Collins, CO)
  • 45+ days ago
  • Berthoud, CO (21 miles from Fort Collins, CO)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Service Representative - Lead

  • Windsor, CO (10 miles from Fort Collins, CO)
  • 60+ days ago
  • Windsor, CO (10 miles from Fort Collins, CO)
  • 60+ days ago

Customer service experience and 2-3 years leadership experience in veterinary medicine are required Experience in Conflict management High attention to detail Great communication skills - Team oriented...

Customer Service Representative

  • Fort Collins, CO
  • 90+ days ago
  • Fort Collins, CO
  • 90+ days ago

Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....

Construction Customer Care Representative

  • Berthoud, CO (21 miles from Fort Collins, CO)
  • 90+ days ago
  • Berthoud, CO (21 miles from Fort Collins, CO)
  • 90+ days ago

Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience The salary...

Demographic Data for Fort Collins, CO

Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.


Local
National
201,666
6,679
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fort Collins, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Collins, CO offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Collins, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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