Customer Service Jobs in Fort Collins, CO
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Milliken, CO (23 miles from Fort Collins, CO)
- 5 days ago
- Milliken, CO (23 miles from Fort Collins, CO)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
We are looking to add a Customer Service Representative to our team at Ashcroft Pet Resort!...
Senior Client Service Representative - Employee Health and Benefits
- Loveland, CO (16 miles from Fort Collins, CO)
- 12 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 12 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Customer Service Representative - Part-Time
- Fort Collins, CO
- 13 days ago
- Fort Collins, CO
- 13 days ago
Position Type: Temporary, 3-5 Months #FCO A local municipality is looking for an individual to temporarily join their team as a part-time Customer Service Representative!...
Client Service Representative - Business Insurance
- Loveland, CO (16 miles from Fort Collins, CO)
- 16 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 16 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Customer Service Representative
- Berthoud, CO (21 miles from Fort Collins, CO)
- 30+ days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 30+ days ago
TEKsystems Customer Service Representative in Berthoud , Colorado Customer Service Representative Start Date: March 10th Pay Rate: $22.00/hr Location: Loveland, CO, 80538 Schedule: Will be assigned...
- Loveland, CO (16 miles from Fort Collins, CO)
- 30+ days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Eisenhower Blvd, Loveland...
Retail Customer Service Cashier
- Berthoud, CO (21 miles from Fort Collins, CO)
- 45+ days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Client Service Representative - Lead
- Windsor, CO (10 miles from Fort Collins, CO)
- 60+ days ago
- Windsor, CO (10 miles from Fort Collins, CO)
- 60+ days ago
Customer service experience and 2-3 years leadership experience in veterinary medicine are required Experience in Conflict management High attention to detail Great communication skills - Team oriented...
Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Construction Customer Care Representative
- Berthoud, CO (21 miles from Fort Collins, CO)
- 90+ days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 90+ days ago
Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience The salary...
Demographic Data for Fort Collins, CO
Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fort Collins, CO
Highest Education Level
Customer Services in Fort Collins, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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