Customer Service Jobs in Monument, CO

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Pharmacy Customer Service Associate

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 2 hours ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Chesterfield Town Center - Full Time

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 3 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 3 days ago

Id : REQ_565167, Title : Retail Customer Experience Associate, Chesterfield Town Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...783,...

Retail Customer Service Associate

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 5 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Agent - Colorado Springs

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 6 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 6 days ago

This position requires excellent diction, grammar, voice quality, articulation, proficiency with computers and customer service skills....

Customer Service Representative - UniFirst

  • Castle Rock, CO (14 miles from Monument, CO)
  • 6 days ago
  • Castle Rock, CO (14 miles from Monument, CO)
  • 6 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative/Case Management Analyst

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 11 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 11 days ago

Perform customer service tasks (e.g., answering telephone calls, typing, filing, scanning, faxing, copying, & correspondence management)....

Customer Service Associate - Temporary

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 13 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate

  • Castle Rock, CO (14 miles from Monument, CO)
  • 17 days ago
  • Castle Rock, CO (14 miles from Monument, CO)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Senior Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 17 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 17 days ago

service representatives....

Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 18 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 18 days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 20 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 20 days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Overnight Customer Service Representative

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 22 days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 22 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate - Morning & Lunch Shift

  • Castle Rock, CO (14 miles from Monument, CO)
  • 30+ days ago
  • Castle Rock, CO (14 miles from Monument, CO)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 45+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Team Member

  • Colorado Springs, CO (17 miles from Monument, CO)
  • 30+ days ago
  • Colorado Springs, CO (17 miles from Monument, CO)
  • 30+ days ago

Store - COLORADO SPRINGS-LAKE AVE, CODeliver friendly customer service, help customers shop our store, and find what theyre looking for....

Demographic Data for Monument, CO

Moving to Monument, CO? Find some basic demographic data about Monument, CO below.


Local
National
27,533
796
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Monument, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Monument, CO offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Monument, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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