Customer Service Jobs in Andover, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Veterinary Client Service Representative - Call Center

  • Middletown, CT (19 miles from Andover, CT)
  • 2 days ago
  • Middletown, CT (19 miles from Andover, CT)
  • 2 days ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Client Service Representative - Primary Care

  • Middletown, CT (19 miles from Andover, CT)
  • 6 days ago
  • Middletown, CT (19 miles from Andover, CT)
  • 6 days ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

OtisLine Seasonal Customer Service Representative

  • Bloomfield, CT (20 miles from Andover, CT)
  • 2 hours ago
  • Bloomfield, CT (20 miles from Andover, CT)
  • 2 hours ago

We're seeking an Otisline Seasonal Customer Service Representative, who is ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organization...

Customer Service Representative - Sales (Work From Home)

  • Farmington, CT (23 miles from Andover, CT)
  • 3 hours ago
  • Farmington, CT (23 miles from Andover, CT)
  • 3 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Representative

  • Windsor, CT (16 miles from Andover, CT)
  • 4 hours ago
  • Windsor, CT (16 miles from Andover, CT)
  • 4 hours ago

Customer Service Representative - Delivering Exceptional Support in Logistics! Do you have two years of customer service experience in the logistics industry?...

Amazon Locker+ Customer Service Associate

  • West Hartford, CT (19 miles from Andover, CT)
  • 16 hours ago
  • West Hartford, CT (19 miles from Andover, CT)
  • 16 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Bloomfield, CT (20 miles from Andover, CT)
  • 1 day ago
  • Bloomfield, CT (20 miles from Andover, CT)
  • 1 day ago

Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customer and trapped elevator passengers....

Customer Service Associate - Temporary

  • Meriden, CT (24 miles from Andover, CT)
  • 1 day ago
  • Meriden, CT (24 miles from Andover, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Rocky Hill, CT (16 miles from Andover, CT)
  • 1 day ago
  • Rocky Hill, CT (16 miles from Andover, CT)
  • 1 day ago

A minimum of one year of inside sales or customer service is required. Outside sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred....

Customer Service Associate

  • Manchester, CT (7 miles from Andover, CT)
  • 2 days ago
  • Manchester, CT (7 miles from Andover, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Enfield, CT (19 miles from Andover, CT)
  • 2 days ago
  • Enfield, CT (19 miles from Andover, CT)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Care Representative - Career Advancement Opportunities

  • Willimantic, CT (8 miles from Andover, CT)
  • 2 days ago
  • Willimantic, CT (8 miles from Andover, CT)
  • 2 days ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Service Representative

  • Plainfield, CT (24 miles from Andover, CT)
  • 3 days ago
  • Plainfield, CT (24 miles from Andover, CT)
  • 3 days ago

Customer Service Representative Plainfield, CT, USA Req #3506 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...

Call Center Customer Service Representative

  • Windsor, CT (16 miles from Andover, CT)
  • 5 days ago
  • Windsor, CT (16 miles from Andover, CT)
  • 5 days ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....

Customer Service Representative

  • New Britain, CT (21 miles from Andover, CT)
  • 5 days ago
  • New Britain, CT (21 miles from Andover, CT)
  • 5 days ago

DATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT....

Demographic Data for Andover, CT

Moving to Andover, CT? Find some basic demographic data about Andover, CT below.

Local
National
3,142
50
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Andover, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Andover, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Andover, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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