Customer Service Jobs in Ashford, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Customer Service Associate

  • Manchester, CT (20 miles from Ashford, CT)
  • 1 day ago
  • Manchester, CT (20 miles from Ashford, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Enfield, CT (21 miles from Ashford, CT)
  • 1 day ago
  • Enfield, CT (21 miles from Ashford, CT)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Care Representative - Career Advancement Opportunities

  • Willimantic, CT (13 miles from Ashford, CT)
  • 2 days ago
  • Willimantic, CT (13 miles from Ashford, CT)
  • 2 days ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Service Representative

  • Plainfield, CT (19 miles from Ashford, CT)
  • 3 days ago
  • Plainfield, CT (19 miles from Ashford, CT)
  • 3 days ago

Customer Service Representative Plainfield, CT, USA Req #3506 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...

Customer Service Representative

  • Hebron, CT (19 miles from Ashford, CT)
  • 7 days ago
  • Hebron, CT (19 miles from Ashford, CT)
  • 7 days ago

Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....

Sales & Customer Service Associate NEW LOCATION!

  • South Windsor, CT (21 miles from Ashford, CT)
  • 8 days ago
  • South Windsor, CT (21 miles from Ashford, CT)
  • 8 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Part Time Sales & Customer Service Associate NEW LOCATION!

  • South Windsor, CT (21 miles from Ashford, CT)
  • 8 days ago
  • South Windsor, CT (21 miles from Ashford, CT)
  • 8 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Part Time Customer Service Representative $17 hourly

  • Manchester, CT (20 miles from Ashford, CT)
  • 14 days ago
  • Manchester, CT (20 miles from Ashford, CT)
  • 14 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Care Representative

  • Enfield, CT (21 miles from Ashford, CT)
  • 15 days ago
  • Enfield, CT (21 miles from Ashford, CT)
  • 15 days ago

Your challenges Provide order support via phone to all customers and the Eppendorf Sales Force for information such as; delivery status estimated ship dates stock levels shipping estimates...

Customer Service Representative

  • South Windsor, CT (21 miles from Ashford, CT)
  • 24 days ago
  • South Windsor, CT (21 miles from Ashford, CT)
  • 24 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative

  • Manchester, CT (20 miles from Ashford, CT)
  • 30+ days ago
  • Manchester, CT (20 miles from Ashford, CT)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Client Service Representative

  • South Windsor, CT (21 miles from Ashford, CT)
  • 30+ days ago
  • South Windsor, CT (21 miles from Ashford, CT)
  • 30+ days ago

As the face of VCA Valley, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...

Demographic Data for Ashford, CT

Moving to Ashford, CT? Find some basic demographic data about Ashford, CT below.


Local
National
4,266
59
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ashford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ashford, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ashford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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