Customer Service Jobs in Baltic, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Customer Service Associate

  • Manchester, CT (24 miles from Baltic, CT)
  • 2 days ago
  • Manchester, CT (24 miles from Baltic, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • New London, CT (20 miles from Baltic, CT)
  • 2 days ago
  • New London, CT (20 miles from Baltic, CT)
  • 2 days ago

Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...

Customer Care Representative - Career Advancement Opportunities

  • Willimantic, CT (8 miles from Baltic, CT)
  • 2 days ago
  • Willimantic, CT (8 miles from Baltic, CT)
  • 2 days ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Service Representative

  • Plainfield, CT (9 miles from Baltic, CT)
  • 3 days ago
  • Plainfield, CT (9 miles from Baltic, CT)
  • 3 days ago

Customer Service Representative Plainfield, CT, USA Req #3506 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...

Customer Service Representative

  • Hebron, CT (17 miles from Baltic, CT)
  • 8 days ago
  • Hebron, CT (17 miles from Baltic, CT)
  • 8 days ago

Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....

Customer Relations Specialist

  • Colchester, CT (15 miles from Baltic, CT)
  • 8 days ago
  • Colchester, CT (15 miles from Baltic, CT)
  • 8 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Part Time Customer Service Representative $17 hourly

  • Manchester, CT (24 miles from Baltic, CT)
  • 14 days ago
  • Manchester, CT (24 miles from Baltic, CT)
  • 14 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • Manchester, CT (24 miles from Baltic, CT)
  • 30+ days ago
  • Manchester, CT (24 miles from Baltic, CT)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Westerly, RI

  • Westerly, RI (24 miles from Baltic, CT)
  • 60+ days ago
  • Westerly, RI (24 miles from Baltic, CT)
  • 60+ days ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Skills: Willingness to be flexible, work multiple facility locations....

Customer Service Representative FT - East Providence, RI

  • Coventry, RI (22 miles from Baltic, CT)
  • 60+ days ago
  • Coventry, RI (22 miles from Baltic, CT)
  • 60+ days ago

Job Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA -- is it in yours? You're personable, professional, and confident in your ability to build business...

Demographic Data for Baltic, CT

Moving to Baltic, CT? Find some basic demographic data about Baltic, CT below.


Local
National
3,167
35
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Baltic, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Baltic, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Baltic, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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