Customer Service Jobs in Berlin, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative - Call Center
- Middletown, CT (7 miles from Berlin, CT)
- 1 day ago
- Middletown, CT (7 miles from Berlin, CT)
- 1 day ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Client Service Representative - Primary Care
- Middletown, CT (7 miles from Berlin, CT)
- 5 days ago
- Middletown, CT (7 miles from Berlin, CT)
- 5 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Customer Service Representative I
- New Haven, CT (21 miles from Berlin, CT)
- 11 hours ago
- New Haven, CT (21 miles from Berlin, CT)
- 11 hours ago
Performs other customer-service related duties as requested by supervisor....
- Manchester, CT (17 miles from Berlin, CT)
- 18 hours ago
- Manchester, CT (17 miles from Berlin, CT)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Southington, CT (5 miles from Berlin, CT)
- 1 day ago
- Southington, CT (5 miles from Berlin, CT)
- 1 day ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Representative
- New Haven, CT (21 miles from Berlin, CT)
- 2 days ago
- New Haven, CT (21 miles from Berlin, CT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Simsbury, CT (18 miles from Berlin, CT)
- 2 days ago
- Simsbury, CT (18 miles from Berlin, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Simsbury, CT (18 miles from Berlin, CT)
- 2 days ago
- Simsbury, CT (18 miles from Berlin, CT)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Call Center Customer Service Representative
- Windsor, CT (18 miles from Berlin, CT)
- 3 days ago
- Windsor, CT (18 miles from Berlin, CT)
- 3 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....
Customer Service Representative
- New Britain, CT (3 miles from Berlin, CT)
- 3 days ago
- New Britain, CT (3 miles from Berlin, CT)
- 3 days ago
DATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT....
Customer Service Representative
- Bloomfield, CT (17 miles from Berlin, CT)
- 4 days ago
- Bloomfield, CT (17 miles from Berlin, CT)
- 4 days ago
Customer Service Representative (part of Allegis Group) 3.2 3.2 out of 5 stars Bloomfield, CT 06002 Hybrid work URGENT Customer Service Representative position - Bloomfield, CT - Temporary Job Description...
Retail Customer Service Associate
- Hartford, CT (13 miles from Berlin, CT)
- 4 days ago
- Hartford, CT (13 miles from Berlin, CT)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Success Representative (Spanish Bilingual)
- Hartford, CT (13 miles from Berlin, CT)
- 5 days ago
- Hartford, CT (13 miles from Berlin, CT)
- 5 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Hartford, CT Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
Customer Service Representative
- Farmington, CT (8 miles from Berlin, CT)
- 5 days ago
- Farmington, CT (8 miles from Berlin, CT)
- 5 days ago
NOW HIRING: Customer Service Representative (Spare Parts/Returns) Location: Farmington, CT Pay Rate: $21/hour At Kelly, were here to make job searching easier for you....
Customer Service Representative
- North Haven, CT (15 miles from Berlin, CT)
- 6 days ago
- North Haven, CT (15 miles from Berlin, CT)
- 6 days ago
Identify opportunities to improve customer service processes and enhance the overall experience....
Demographic Data for Berlin, CT
Moving to Berlin, CT? Find some basic demographic data about Berlin, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Berlin, CT
Highest Education Level
Customer Services in Berlin, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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