Customer Service Jobs in Cheshire, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 40 Jobs

Customer Service Representative

  • Monroe, CT (20 miles from Cheshire, CT)
  • 3 days ago
  • Monroe, CT (20 miles from Cheshire, CT)
  • 3 days ago

Job Summary A position is available in the Customer Service Department....

Pharmacy Customer Service Associate

  • Monroe, CT (20 miles from Cheshire, CT)
  • 3 days ago
  • Monroe, CT (20 miles from Cheshire, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Team Lead - National Remote

  • Hartford, CT (23 miles from Cheshire, CT)
  • 4 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 4 days ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Customer Service Representative

  • Hartford, CT (23 miles from Cheshire, CT)
  • 4 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 4 days ago

Administrative Assistant Job Description Provides general administrative support and customer service to applicable organization programs....

Customer Service Associate

  • West Hartford, CT (19 miles from Cheshire, CT)
  • 4 days ago
  • West Hartford, CT (19 miles from Cheshire, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • West Hartford, CT (19 miles from Cheshire, CT)
  • 4 days ago
  • West Hartford, CT (19 miles from Cheshire, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Waterbury, CT (8 miles from Cheshire, CT)
  • 4 days ago
  • Waterbury, CT (8 miles from Cheshire, CT)
  • 4 days ago

Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....

Customer Service Agent

  • Middlebury, CT (11 miles from Cheshire, CT)
  • 5 days ago
  • Middlebury, CT (11 miles from Cheshire, CT)
  • 5 days ago

Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages....

Customer Service Representative - Refurbishment (Aerospace)

  • Stratford, CT (21 miles from Cheshire, CT)
  • 5 days ago
  • Stratford, CT (21 miles from Cheshire, CT)
  • 5 days ago

, Operations, Customer Service...

Bilingual English and Spanish - Senior Customer Service Representative - Remote in Mainland USA

  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago

.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...

Remote Work

Senior Customer Service Representative - National Remote

  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago
  • Hartford, CT (23 miles from Cheshire, CT)
  • 10 days ago

**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...

Remote Work

Returns Customer Service Associate (Part-Time)

  • New Haven, CT (13 miles from Cheshire, CT)
  • 10 days ago
  • New Haven, CT (13 miles from Cheshire, CT)
  • 10 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Support Associate

  • Cheshire, CT
  • 10 days ago
  • Cheshire, CT
  • 10 days ago

service, preferably grocery distribution, retail or logistics Preferred Experience with CRM systems, ERP platforms and order management software, Microsoft Office Suite Preferred: Proficiency in English...

Customer Relations Specialist

  • Bristol, CT (12 miles from Cheshire, CT)
  • 11 days ago
  • Bristol, CT (12 miles from Cheshire, CT)
  • 11 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Retail Customer Service Associate

  • North Haven, CT (8 miles from Cheshire, CT)
  • 11 days ago
  • North Haven, CT (8 miles from Cheshire, CT)
  • 11 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Cheshire, CT

Moving to Cheshire, CT? Find some basic demographic data about Cheshire, CT below.


Local
National
28,559
708
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cheshire, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cheshire, CT offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cheshire, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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