Customer Service Jobs in Cos Cob, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 70 Jobs

Customer Service Representative

  • Syosset, NY (16 miles from Cos Cob, CT)
  • 9 hours ago
  • Syosset, NY (16 miles from Cos Cob, CT)
  • 9 hours ago

QUALIFICATIONS: Required to be bilingual in Spanish Customer Service Experience with de-escalation a big plus Data entry skills Comfortable working in a fast paced environment Microsoft office (Outlook...

Customer Service Representative

  • Syosset, NY (16 miles from Cos Cob, CT)
  • 5 hours ago
  • Syosset, NY (16 miles from Cos Cob, CT)
  • 5 hours ago

We are looking for a motivated and detail-oriented Customer Service Representative to support our daily operations and contribute to our success....

Customer Service Representative

  • Plainview, NY (20 miles from Cos Cob, CT)
  • 16 hours ago
  • Plainview, NY (20 miles from Cos Cob, CT)
  • 16 hours ago

engineering, business, marketing, finance, economics, customer service, account management, etc....

Client Service Representative, National Accounts

  • Hawthorne, NY (11 miles from Cos Cob, CT)
  • 17 hours ago
  • Hawthorne, NY (11 miles from Cos Cob, CT)
  • 17 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Sales & Customer Service Associate

  • Plainview, NY (20 miles from Cos Cob, CT)
  • 1 day ago
  • Plainview, NY (20 miles from Cos Cob, CT)
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Care Representative I

  • New Hyde Park, NY (22 miles from Cos Cob, CT)
  • 2 days ago
  • New Hyde Park, NY (22 miles from Cos Cob, CT)
  • 2 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Associate

  • Huntington Station, NY (20 miles from Cos Cob, CT)
  • 3 days ago
  • Huntington Station, NY (20 miles from Cos Cob, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- ERISA Fidelity Department

  • Woodcliff Lake, NJ (24 miles from Cos Cob, CT)
  • 3 days ago
  • Woodcliff Lake, NJ (24 miles from Cos Cob, CT)
  • 3 days ago

Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...

Pharmacy Customer Service Associate

  • Westport, CT (13 miles from Cos Cob, CT)
  • 3 days ago
  • Westport, CT (13 miles from Cos Cob, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Westbury, NY (18 miles from Cos Cob, CT)
  • 3 days ago
  • Westbury, NY (18 miles from Cos Cob, CT)
  • 3 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Garden City, NY (23 miles from Cos Cob, CT)
  • 4 days ago
  • Garden City, NY (23 miles from Cos Cob, CT)
  • 4 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Melville, NY (21 miles from Cos Cob, CT)
  • 4 days ago
  • Melville, NY (21 miles from Cos Cob, CT)
  • 4 days ago

We’re looking for a friendly and detail-oriented Customer Service Representative to join our client's team in Melville, NY!...

Bilingual Customer Service Representative (Spanish) - Mount Vernon, NY

  • Mount Vernon, NY (16 miles from Cos Cob, CT)
  • 4 days ago
  • Mount Vernon, NY (16 miles from Cos Cob, CT)
  • 4 days ago

RequirementsMaximus is currently looking for a Bilingual Customer Service Representative (Spanish/English fluency) to join our growing team....

Customer Service Associate - Temporary

  • Teaneck, NJ (24 miles from Cos Cob, CT)
  • 4 days ago
  • Teaneck, NJ (24 miles from Cos Cob, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative I (Data Privacy $ Security Services)

  • Rye Brook, NY (5 miles from Cos Cob, CT)
  • 6 days ago
  • Rye Brook, NY (5 miles from Cos Cob, CT)
  • 6 days ago

Customer Service Representative I (Data Privacy $ Security Services) Employer Southern Westchester BOCES Location Rye Brook, NY, US Salary Competitive categories Employer Southern Westchester BOCES...

Demographic Data for Cos Cob, CT

Moving to Cos Cob, CT? Find some basic demographic data about Cos Cob, CT below.


Local
National
7,197
237
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Cos Cob, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cos Cob, CT offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cos Cob, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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