Customer Service Jobs in Danbury, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Support Associate (Paid Training)

  • Danbury, CT
  • 30+ days ago
  • Danbury, CT
  • 30+ days ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Pharmacy Customer Service Associate

  • Thornwood, NY (23 miles from Danbury, CT)
  • 15 hours ago
  • Thornwood, NY (23 miles from Danbury, CT)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Riverside, CT (24 miles from Danbury, CT)
  • 1 day ago
  • Riverside, CT (24 miles from Danbury, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Monroe, CT (12 miles from Danbury, CT)
  • 3 days ago
  • Monroe, CT (12 miles from Danbury, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - IMMEDIATE HIRE

  • Milford, CT (24 miles from Danbury, CT)
  • 5 days ago
  • Milford, CT (24 miles from Danbury, CT)
  • 5 days ago

TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...

Retail Customer Service Specialist

  • Danbury, CT
  • 7 days ago
  • Danbury, CT
  • 7 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • New Milford, CT (14 miles from Danbury, CT)
  • 7 days ago
  • New Milford, CT (14 miles from Danbury, CT)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Milford, CT (24 miles from Danbury, CT)
  • 7 days ago
  • Milford, CT (24 miles from Danbury, CT)
  • 7 days ago

TEKsystems is looking to hire a large group of Customer Service Representatives to assist a client of ours in the Milton, CT area. These positions would take place ON SITE....

BIA Customer Service Agent (personal lines)

  • Fairfield, CT (17 miles from Danbury, CT)
  • 7 days ago
  • Fairfield, CT (17 miles from Danbury, CT)
  • 7 days ago

We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....

Retail Customer Service Associate

  • Norwalk, CT (17 miles from Danbury, CT)
  • 7 days ago
  • Norwalk, CT (17 miles from Danbury, CT)
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Part Time Customer Service and Sales Associate

  • Norwalk, CT (17 miles from Danbury, CT)
  • 8 days ago
  • Norwalk, CT (17 miles from Danbury, CT)
  • 8 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Customer Service Representative $18/HR - IMMEDIATE HIRE

  • Norwalk, CT (17 miles from Danbury, CT)
  • 10 days ago
  • Norwalk, CT (17 miles from Danbury, CT)
  • 10 days ago

Share Salary Not Available Customer Service Representative $18/HR - IMMEDIATE HIRE TEKsystems Occupation: Customer Service Representatives Location: Norwalk, CT - 06854 Positions available: 1 Job #:...

Call Center Customer Service Representative

  • Milford, CT (24 miles from Danbury, CT)
  • 10 days ago
  • Milford, CT (24 miles from Danbury, CT)
  • 10 days ago

TEKsystems Call Center Customer Service Representative in Milford , Connecticut Description Will be handling a heavy volume of both inbound/outbound calls from potential customers Will be expected to...

Aviation Front Desk Customer Service Representative

  • Stratford, CT (20 miles from Danbury, CT)
  • 11 days ago
  • Stratford, CT (20 miles from Danbury, CT)
  • 11 days ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Customer Service Representative

  • Newtown, CT (8 miles from Danbury, CT)
  • 18 days ago
  • Newtown, CT (8 miles from Danbury, CT)
  • 18 days ago

Graybar Customer Service Representative in Newtown , Connecticut Make a difference....

Demographic Data for Danbury, CT

Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.


Local
National
86,416
2,328
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Danbury, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Danbury, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Danbury, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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