Customer Service Jobs in Danbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Middlebury, CT (21 miles from Danbury, CT)
- 9 hours ago
- Middlebury, CT (21 miles from Danbury, CT)
- 9 hours ago
Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages....
Pharmacy Customer Service Associate
- Westport, CT (17 miles from Danbury, CT)
- 9 hours ago
- Westport, CT (17 miles from Danbury, CT)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Refurbishment (Aerospace)
- Stratford, CT (20 miles from Danbury, CT)
- 11 hours ago
- Stratford, CT (20 miles from Danbury, CT)
- 11 hours ago
, Operations, Customer Service...
Customer Service Associate - Temporary
- Bridgeport, CT (20 miles from Danbury, CT)
- 4 days ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chappaqua, NY (21 miles from Danbury, CT)
- 4 days ago
- Chappaqua, NY (21 miles from Danbury, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Stamford, CT (22 miles from Danbury, CT)
- 5 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 5 days ago
Must be organized, have good time management skills, and experience in customer service....
Aviation Front Desk Customer Service Representative
- Stratford, CT (20 miles from Danbury, CT)
- 6 days ago
- Stratford, CT (20 miles from Danbury, CT)
- 6 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge
- Woodbridge, CT (24 miles from Danbury, CT)
- 7 days ago
- Woodbridge, CT (24 miles from Danbury, CT)
- 7 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge, CT (Onsite) Contract to Hire Job Details SNI is working with a reputable manufacturing company looking for a skilled Customer Service Representative...
Retail Customer Experience Associate, Danbury Fair - Full Time
- Danbury, CT
- 9 days ago
- Danbury, CT
- 9 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Orange, CT (23 miles from Danbury, CT)
- 15 days ago
- Orange, CT (23 miles from Danbury, CT)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Specialist
- Milford, CT (24 miles from Danbury, CT)
- 22 days ago
- Milford, CT (24 miles from Danbury, CT)
- 22 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Aerospace Customer Service Representative
- Oxford, CT (17 miles from Danbury, CT)
- 26 days ago
- Oxford, CT (17 miles from Danbury, CT)
- 26 days ago
JOB TITLE/LOCATION: Customer Service Representative - RBC Corporate Headquarters, Oxford, Connecticut DESCRIPTION: We are currently hiring for a Customer Service Representative to support Multi-Divisional...
- Hopewell Junction, NY (19 miles from Danbury, CT)
- 28 days ago
- Hopewell Junction, NY (19 miles from Danbury, CT)
- 28 days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Retail Customer Service Associate
- Fishkill, NY (24 miles from Danbury, CT)
- 30+ days ago
- Fishkill, NY (24 miles from Danbury, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Sales & Customer Service Associate
- Milford, CT (24 miles from Danbury, CT)
- 30+ days ago
- Milford, CT (24 miles from Danbury, CT)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Danbury, CT
Highest Education Level
Customer Services in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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