Customer Service Jobs in Dayville, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Customer Service Representative

  • Woonsocket, RI (21 miles from Dayville, CT)
  • 17 hours ago
  • Woonsocket, RI (21 miles from Dayville, CT)
  • 17 hours ago

Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...

Customer Service Associate

  • Southbridge, MA (17 miles from Dayville, CT)
  • 1 day ago
  • Southbridge, MA (17 miles from Dayville, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative - Career Advancement Opportunities

  • Willimantic, CT (20 miles from Dayville, CT)
  • 1 day ago
  • Willimantic, CT (20 miles from Dayville, CT)
  • 1 day ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Service Representative

  • Plainfield, CT (11 miles from Dayville, CT)
  • 2 days ago
  • Plainfield, CT (11 miles from Dayville, CT)
  • 2 days ago

Customer Service Representative Plainfield, CT, USA Req #3506 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...

Customer Service Representative

  • Johnston, RI (17 miles from Dayville, CT)
  • 5 days ago
  • Johnston, RI (17 miles from Dayville, CT)
  • 5 days ago

Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...

Customer Service Representative - Second Shift

  • Johnston, RI (17 miles from Dayville, CT)
  • 5 days ago
  • Johnston, RI (17 miles from Dayville, CT)
  • 5 days ago

Description Starting Salary: $21.50/ hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...

Customer Service Associate - Temporary

  • Providence, RI (23 miles from Dayville, CT)
  • 5 days ago
  • Providence, RI (23 miles from Dayville, CT)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer service representative

  • North Smithfield, RI (18 miles from Dayville, CT)
  • 5 days ago
  • North Smithfield, RI (18 miles from Dayville, CT)
  • 5 days ago

Return to Job Search Customer service representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • Cranston, RI (21 miles from Dayville, CT)
  • 6 days ago
  • Cranston, RI (21 miles from Dayville, CT)
  • 6 days ago

Job ID: 505814 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside....

Part-Time Customer Care Representative $17 hourly

  • Warwick, RI (23 miles from Dayville, CT)
  • 9 days ago
  • Warwick, RI (23 miles from Dayville, CT)
  • 9 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Providence, RI (23 miles from Dayville, CT)
  • 10 days ago
  • Providence, RI (23 miles from Dayville, CT)
  • 10 days ago

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Customer Service Representative

  • Providence, RI (23 miles from Dayville, CT)
  • 10 days ago
  • Providence, RI (23 miles from Dayville, CT)
  • 10 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Client Service Representative

  • Uxbridge, MA (18 miles from Dayville, CT)
  • 13 days ago
  • Uxbridge, MA (18 miles from Dayville, CT)
  • 13 days ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Client Service Representative Supervisor

  • Uxbridge, MA (18 miles from Dayville, CT)
  • 15 days ago
  • Uxbridge, MA (18 miles from Dayville, CT)
  • 15 days ago

service....

Associate Customer Service Representative

  • Providence, RI (23 miles from Dayville, CT)
  • 18 days ago
  • Providence, RI (23 miles from Dayville, CT)
  • 18 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Demographic Data for Dayville, CT

Moving to Dayville, CT? Find some basic demographic data about Dayville, CT below.


Local
National
6,568
176
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dayville, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dayville, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dayville, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »