Customer Service Jobs in Eastford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Manchester, CT (23 miles from Eastford, CT)
- 19 hours ago
- Manchester, CT (23 miles from Eastford, CT)
- 19 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative
- South Windsor, CT (24 miles from Eastford, CT)
- 1 day ago
- South Windsor, CT (24 miles from Eastford, CT)
- 1 day ago
Minimum one year of experience in customer service or a related position. Requires knowledge of computer applications and a good understanding of basic math....
Customer Service Representative
- Enfield, CT (24 miles from Eastford, CT)
- 1 day ago
- Enfield, CT (24 miles from Eastford, CT)
- 1 day ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
Customer Service Representative - BILINGUAL IN SPANISH
- Enfield, CT (24 miles from Eastford, CT)
- 2 days ago
- Enfield, CT (24 miles from Eastford, CT)
- 2 days ago
service software + 1 to 3 years of office experience + Experience in customer service, preferably in the refuse industry + Customer service orientation + Strong communication and computer skills +...
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Pharmacy Customer Service Associate
- Enfield, CT (24 miles from Eastford, CT)
- 3 days ago
- Enfield, CT (24 miles from Eastford, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Enfield, CT (24 miles from Eastford, CT)
- 5 days ago
- Enfield, CT (24 miles from Eastford, CT)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Stafford, CT (11 miles from Eastford, CT)
- 8 days ago
- Stafford, CT (11 miles from Eastford, CT)
- 8 days ago
Additional information can be found at www.ttm.com Job Description: Scope: The Customer Service Representative manages customer accounts by working with the customer to develop and facilitate increased...
Customer Care Representative - Seasonal
- Putnam, CT (11 miles from Eastford, CT)
- 15 days ago
- Putnam, CT (11 miles from Eastford, CT)
- 15 days ago
Customer service or inside sales experience preferred. Excellent organizational and communication skills. Proficient in MS Office and phone skills....
Customer Service Representative
- Enfield, CT (24 miles from Eastford, CT)
- 16 days ago
- Enfield, CT (24 miles from Eastford, CT)
- 16 days ago
service software 1 to 3 years of office experience Experience in customer service, preferably in the refuse industry Customer service orientation Strong communication and computer skills Call center...
- Palmer, MA (23 miles from Eastford, CT)
- 16 days ago
- Palmer, MA (23 miles from Eastford, CT)
- 16 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Cashier
- Willington, CT (8 miles from Eastford, CT)
- 20 days ago
- Willington, CT (8 miles from Eastford, CT)
- 20 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Manchester, CT (23 miles from Eastford, CT)
- 21 days ago
- Manchester, CT (23 miles from Eastford, CT)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales Associate/Customer Service Representative
- Stafford Springs, CT (10 miles from Eastford, CT)
- 24 days ago
- Stafford Springs, CT (10 miles from Eastford, CT)
- 24 days ago
TTM Technologies, Inc. Publicly Traded US Company, NASDAQ (TTMI) Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology...
- Sturbridge, MA (14 miles from Eastford, CT)
- 24 days ago
- Sturbridge, MA (14 miles from Eastford, CT)
- 24 days ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Customer Service Representative
- Webster, MA (17 miles from Eastford, CT)
- 29 days ago
- Webster, MA (17 miles from Eastford, CT)
- 29 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Eastford, CT
Moving to Eastford, CT? Find some basic demographic data about Eastford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Eastford, CT
Highest Education Level
Customer Services in Eastford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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