Customer Service Jobs in Enfield, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Manchester, CT (15 miles from Enfield, CT)
- 16 hours ago
- Manchester, CT (15 miles from Enfield, CT)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Springfield, MA (8 miles from Enfield, CT)
- 1 day ago
- Springfield, MA (8 miles from Enfield, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Simsbury, CT (15 miles from Enfield, CT)
- 2 days ago
- Simsbury, CT (15 miles from Enfield, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Call Center Customer Service Representative
- Windsor, CT (10 miles from Enfield, CT)
- 3 days ago
- Windsor, CT (10 miles from Enfield, CT)
- 3 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....
Customer Service Representative
- Bloomfield, CT (12 miles from Enfield, CT)
- 4 days ago
- Bloomfield, CT (12 miles from Enfield, CT)
- 4 days ago
Customer Service Representative (part of Allegis Group) 3.2 3.2 out of 5 stars Bloomfield, CT 06002 Hybrid work URGENT Customer Service Representative position - Bloomfield, CT - Temporary Job Description...
Retail Customer Service Associate
- Hartford, CT (14 miles from Enfield, CT)
- 4 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Call Center Customer Service Representative
- Westfield, MA (16 miles from Enfield, CT)
- 5 days ago
- Westfield, MA (16 miles from Enfield, CT)
- 5 days ago
ESSENTIAL FUNCTIONS Meet or exceed established customer service standards....
Customer Success Representative (Spanish Bilingual)
- Hartford, CT (14 miles from Enfield, CT)
- 5 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 5 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Hartford, CT Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
Customer Service Representative
- Farmington, CT (23 miles from Enfield, CT)
- 5 days ago
- Farmington, CT (23 miles from Enfield, CT)
- 5 days ago
NOW HIRING: Customer Service Representative (Spare Parts/Returns) Location: Farmington, CT Pay Rate: $21/hour At Kelly, were here to make job searching easier for you....
Bilingual Customer Service Representative
- Farmington, CT (23 miles from Enfield, CT)
- 6 days ago
- Farmington, CT (23 miles from Enfield, CT)
- 6 days ago
Requirements Previous experience in a call center or customer service environment is preferred. Strong computer skills with proficiency in data entry and use of CRM systems....
Customer Service Representative
- Hebron, CT (22 miles from Enfield, CT)
- 6 days ago
- Hebron, CT (22 miles from Enfield, CT)
- 6 days ago
Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....
- Agawam, MA (6 miles from Enfield, CT)
- 6 days ago
- Agawam, MA (6 miles from Enfield, CT)
- 6 days ago
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Sales & Customer Service Associate
- Farmington, CT (23 miles from Enfield, CT)
- 6 days ago
- Farmington, CT (23 miles from Enfield, CT)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (10 miles from Enfield, CT)
- 6 days ago
- South Windsor, CT (10 miles from Enfield, CT)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Enfield, CT
Moving to Enfield, CT? Find some basic demographic data about Enfield, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Enfield, CT
Highest Education Level
Customer Services in Enfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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