Customer Service Jobs in Enfield, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Process Adherence, Metrics, & Compliance & Continuous Improvement Follow standard operating procedures (SOPs), work instructions, and customer service guidelines....
F&I Customer Support Associate or Consultant
- Hartford, CT (14 miles from Enfield, CT)
- 6 hours ago
- Hartford, CT (14 miles from Enfield, CT)
- 6 hours ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Amazon Locker+ Customer Service Associate
- West Hartford, CT (19 miles from Enfield, CT)
- 20 hours ago
- West Hartford, CT (19 miles from Enfield, CT)
- 20 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Pharmacy Customer Service Associate
- Chicopee, MA (12 miles from Enfield, CT)
- 1 day ago
- Chicopee, MA (12 miles from Enfield, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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- Manchester, CT (15 miles from Enfield, CT)
- 1 day ago
- Manchester, CT (15 miles from Enfield, CT)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative - Annuities - $500 SIGN ON BONUS + $3,000 Equity!
- Hartford, CT (14 miles from Enfield, CT)
- 1 day ago
- Hartford, CT (14 miles from Enfield, CT)
- 1 day ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Customer Service Associate - Temporary
- Northampton, MA (24 miles from Enfield, CT)
- 1 day ago
- Northampton, MA (24 miles from Enfield, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Dadeland - Full Time
- Farmington, CT (23 miles from Enfield, CT)
- 2 days ago
- Farmington, CT (23 miles from Enfield, CT)
- 2 days ago
Id : REQ_575093, Title : Retail Customer Experience Associate, Dadeland - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...971, ExternalPostedStartDate :...
Retail Customer Service Supervisor
- Chicopee, MA (12 miles from Enfield, CT)
- 2 days ago
- Chicopee, MA (12 miles from Enfield, CT)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- South Windsor, CT (10 miles from Enfield, CT)
- 2 days ago
- South Windsor, CT (10 miles from Enfield, CT)
- 2 days ago
Minimum one year of experience in customer service or a related position. Requires knowledge of computer applications and a good understanding of basic math....
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (20 miles from Enfield, CT)
- 3 days ago
- Wethersfield, CT (20 miles from Enfield, CT)
- 3 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Customer Service Representative (CSR)
- Windsor Locks, CT (6 miles from Enfield, CT)
- 3 days ago
- Windsor Locks, CT (6 miles from Enfield, CT)
- 3 days ago
Join Aiello Home Services - Where Your Career in Customer Service Thrives!Are you a customer service professional looking to grow with a company that values your skills and dedication?...
Customer Service Representative - BILINGUAL IN SPANISH
- Enfield, CT
- 3 days ago
- Enfield, CT
- 3 days ago
service software 1 to 3 years of office experience Experience in customer service, preferably in the refuse industry Customer service orientation Strong communication and computer skills Call center...
Customer Service Representative
- East Hartford, CT (14 miles from Enfield, CT)
- 3 days ago
- East Hartford, CT (14 miles from Enfield, CT)
- 3 days ago
Customer Service Representative** **Position Summary:** Adecco is assisting a local client recruiting for accounts **Customer Service Representative (CSR)** to support storeroom operations at a customer...
Demographic Data for Enfield, CT
Moving to Enfield, CT? Find some basic demographic data about Enfield, CT below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Enfield, CT
Highest Education Level
Customer Services in Enfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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