Customer Service Jobs in Fairfield, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (CSR)
- Stony Brook, NY (20 miles from Fairfield, CT)
- 11 days ago
- Stony Brook, NY (20 miles from Fairfield, CT)
- 11 days ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....
Customer Support Associate (Paid Training)
- Danbury, CT (17 miles from Fairfield, CT)
- 30+ days ago
- Danbury, CT (17 miles from Fairfield, CT)
- 30+ days ago
Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....
Customer Service Representative I
- New Haven, CT (20 miles from Fairfield, CT)
- 8 hours ago
- New Haven, CT (20 miles from Fairfield, CT)
- 8 hours ago
Performs other customer-service related duties as requested by supervisor....
- Rye Brook, NY (23 miles from Fairfield, CT)
- 1 day ago
- Rye Brook, NY (23 miles from Fairfield, CT)
- 1 day ago
All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....
Customer Service Associate - Temporary
- Riverside, CT (18 miles from Fairfield, CT)
- 1 day ago
- Riverside, CT (18 miles from Fairfield, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Haven, CT (20 miles from Fairfield, CT)
- 2 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Monroe, CT (11 miles from Fairfield, CT)
- 3 days ago
- Monroe, CT (11 miles from Fairfield, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - IMMEDIATE HIRE
- Milford, CT (12 miles from Fairfield, CT)
- 5 days ago
- Milford, CT (12 miles from Fairfield, CT)
- 5 days ago
TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Smithtown, NY (21 miles from Fairfield, CT)
- 6 days ago
- Smithtown, NY (21 miles from Fairfield, CT)
- 6 days ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
Customer Relations Specialist (Internet Sales)
- Saint James, NY (20 miles from Fairfield, CT)
- 6 days ago
- Saint James, NY (20 miles from Fairfield, CT)
- 6 days ago
However, the right person with customer service skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred. Hourly rate and performance bonus....
Retail Customer Service Specialist
- Danbury, CT (17 miles from Fairfield, CT)
- 7 days ago
- Danbury, CT (17 miles from Fairfield, CT)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Milford, CT (12 miles from Fairfield, CT)
- 7 days ago
- Milford, CT (12 miles from Fairfield, CT)
- 7 days ago
TEKsystems is looking to hire a large group of Customer Service Representatives to assist a client of ours in the Milton, CT area. These positions would take place ON SITE....
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....
Retail Customer Service Associate
- Norwalk, CT (8 miles from Fairfield, CT)
- 7 days ago
- Norwalk, CT (8 miles from Fairfield, CT)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Part Time Customer Service and Sales Associate
- Norwalk, CT (8 miles from Fairfield, CT)
- 8 days ago
- Norwalk, CT (8 miles from Fairfield, CT)
- 8 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Demographic Data for Fairfield, CT
Moving to Fairfield, CT? Find some basic demographic data about Fairfield, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fairfield, CT
Highest Education Level
Customer Services in Fairfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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