Customer Service Jobs in Glastonbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative - Call Center
- Middletown, CT (11 miles from Glastonbury, CT)
- 2 days ago
- Middletown, CT (11 miles from Glastonbury, CT)
- 2 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Client Service Representative - Primary Care
- Middletown, CT (11 miles from Glastonbury, CT)
- 6 days ago
- Middletown, CT (11 miles from Glastonbury, CT)
- 6 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
- Deep River, CT (23 miles from Glastonbury, CT)
- 9 hours ago
- Deep River, CT (23 miles from Glastonbury, CT)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- West Hartford, CT (11 miles from Glastonbury, CT)
- 9 hours ago
- West Hartford, CT (11 miles from Glastonbury, CT)
- 9 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Bloomfield, CT (14 miles from Glastonbury, CT)
- 18 hours ago
- Bloomfield, CT (14 miles from Glastonbury, CT)
- 18 hours ago
Excellent customer services skills, including professional phone etiquette and the ability to handle difficult customer and trapped elevator passengers....
Customer Service Associate - Temporary
- Meriden, CT (16 miles from Glastonbury, CT)
- 19 hours ago
- Meriden, CT (16 miles from Glastonbury, CT)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rocky Hill, CT (6 miles from Glastonbury, CT)
- 20 hours ago
- Rocky Hill, CT (6 miles from Glastonbury, CT)
- 20 hours ago
A minimum of one year of inside sales or customer service is required. Outside sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred....
- Enfield, CT (19 miles from Glastonbury, CT)
- 1 day ago
- Enfield, CT (19 miles from Glastonbury, CT)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Care Representative - Career Advancement Opportunities
- Willimantic, CT (17 miles from Glastonbury, CT)
- 2 days ago
- Willimantic, CT (17 miles from Glastonbury, CT)
- 2 days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative
- Southington, CT (18 miles from Glastonbury, CT)
- 2 days ago
- Southington, CT (18 miles from Glastonbury, CT)
- 2 days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Call Center Customer Service Representative
- Windsor, CT (11 miles from Glastonbury, CT)
- 4 days ago
- Windsor, CT (11 miles from Glastonbury, CT)
- 4 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....
Customer Service Representative
- New Britain, CT (12 miles from Glastonbury, CT)
- 4 days ago
- New Britain, CT (12 miles from Glastonbury, CT)
- 4 days ago
DATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT....
Customer Service Representative
- Bloomfield, CT (14 miles from Glastonbury, CT)
- 5 days ago
- Bloomfield, CT (14 miles from Glastonbury, CT)
- 5 days ago
Customer Service Representative (part of Allegis Group) 3.2 3.2 out of 5 stars Bloomfield, CT 06002 Hybrid work URGENT Customer Service Representative position - Bloomfield, CT - Temporary Job Description...
Retail Customer Service Associate
- Hartford, CT (8 miles from Glastonbury, CT)
- 5 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Success Representative (Spanish Bilingual)
- Hartford, CT (8 miles from Glastonbury, CT)
- 6 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 6 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Hartford, CT Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
Demographic Data for Glastonbury, CT
Moving to Glastonbury, CT? Find some basic demographic data about Glastonbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Glastonbury, CT
Highest Education Level
Customer Services in Glastonbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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