Customer Service Jobs in Glastonbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Manchester, CT (4 miles from Glastonbury, CT)
- 23 hours ago
- Manchester, CT (4 miles from Glastonbury, CT)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Team Lead - National Remote
- Hartford, CT (8 miles from Glastonbury, CT)
- 2 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 2 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote WorkCustomer Service Representative
- Hartford, CT (8 miles from Glastonbury, CT)
- 3 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 3 days ago
Administrative Assistant Job Description Provides general administrative support and customer service to applicable organization programs....
Customer Service Associate - Temporary
- West Hartford, CT (11 miles from Glastonbury, CT)
- 3 days ago
- West Hartford, CT (11 miles from Glastonbury, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- New Britain, CT (12 miles from Glastonbury, CT)
- 3 days ago
- New Britain, CT (12 miles from Glastonbury, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Windsor, CT (11 miles from Glastonbury, CT)
- 5 days ago
- Windsor, CT (11 miles from Glastonbury, CT)
- 5 days ago
Job Type: Full-time Experience: Customer Service: 2 years (Required) Education: High school or equivalent (Preferred) Job distance: Windsor, CT: Between 31 and 40 miles (Preferred)...
Customer Service Representative
- East Hartford, CT (6 miles from Glastonbury, CT)
- 8 days ago
- East Hartford, CT (6 miles from Glastonbury, CT)
- 8 days ago
Aerospace industry experience desired Customer support experience 1-3 years Highly effective communications and influencing skills Previous customer service experience recommended Experience dealing...
Bilingual English and Spanish - Senior Customer Service Representative - Remote in Mainland USA
- Hartford, CT (8 miles from Glastonbury, CT)
- 8 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 8 days ago
.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...
Remote WorkSenior Customer Service Representative - National Remote
- Hartford, CT (8 miles from Glastonbury, CT)
- 8 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 8 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...
Remote Work- Cheshire, CT (22 miles from Glastonbury, CT)
- 9 days ago
- Cheshire, CT (22 miles from Glastonbury, CT)
- 9 days ago
service, preferably grocery distribution, retail or logistics Preferred Experience with CRM systems, ERP platforms and order management software, Microsoft Office Suite Preferred: Proficiency in English...
- Bristol, CT (20 miles from Glastonbury, CT)
- 9 days ago
- Bristol, CT (20 miles from Glastonbury, CT)
- 9 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Retail Customer Service Associate
- Hartford, CT (8 miles from Glastonbury, CT)
- 10 days ago
- Hartford, CT (8 miles from Glastonbury, CT)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Windsor Locks, CT (16 miles from Glastonbury, CT)
- 10 days ago
- Windsor Locks, CT (16 miles from Glastonbury, CT)
- 10 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Farmington, CT (14 miles from Glastonbury, CT)
- 10 days ago
- Farmington, CT (14 miles from Glastonbury, CT)
- 10 days ago
Meet customer service targets, such as timely order entry and resolution of customer inquiries. Experience and Qualifications: Previous customer service experience is required....
- East Hartford, CT (6 miles from Glastonbury, CT)
- 11 days ago
- East Hartford, CT (6 miles from Glastonbury, CT)
- 11 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Demographic Data for Glastonbury, CT
Moving to Glastonbury, CT? Find some basic demographic data about Glastonbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Glastonbury, CT
Highest Education Level
Customer Services in Glastonbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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