Customer Service Jobs in Hartford, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 55 Jobs

Veterinary Client Service Representative - Call Center

  • Middletown, CT (16 miles from Hartford, CT)
  • 1 day ago
  • Middletown, CT (16 miles from Hartford, CT)
  • 1 day ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Client Service Representative - Primary Care

  • Middletown, CT (16 miles from Hartford, CT)
  • 5 days ago
  • Middletown, CT (16 miles from Hartford, CT)
  • 5 days ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Customer Service Associate

  • Manchester, CT (7 miles from Hartford, CT)
  • 15 hours ago
  • Manchester, CT (7 miles from Hartford, CT)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Enfield, CT (14 miles from Hartford, CT)
  • 18 hours ago
  • Enfield, CT (14 miles from Hartford, CT)
  • 18 hours ago

As the name suggests, your main priority is to provide great customer service....

Pharmacy Customer Service Associate

  • Springfield, MA (22 miles from Hartford, CT)
  • 1 day ago
  • Springfield, MA (22 miles from Hartford, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative - Career Advancement Opportunities

  • Willimantic, CT (23 miles from Hartford, CT)
  • 1 day ago
  • Willimantic, CT (23 miles from Hartford, CT)
  • 1 day ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Service Representative

  • Southington, CT (16 miles from Hartford, CT)
  • 1 day ago
  • Southington, CT (16 miles from Hartford, CT)
  • 1 day ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Customer Service Associate - Temporary

  • Simsbury, CT (9 miles from Hartford, CT)
  • 2 days ago
  • Simsbury, CT (9 miles from Hartford, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Call Center Customer Service Representative

  • Windsor, CT (4 miles from Hartford, CT)
  • 3 days ago
  • Windsor, CT (4 miles from Hartford, CT)
  • 3 days ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....

Customer Service Representative

  • New Britain, CT (10 miles from Hartford, CT)
  • 3 days ago
  • New Britain, CT (10 miles from Hartford, CT)
  • 3 days ago

DATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT....

Customer Service Representative

  • Bloomfield, CT (6 miles from Hartford, CT)
  • 4 days ago
  • Bloomfield, CT (6 miles from Hartford, CT)
  • 4 days ago

Customer Service Representative (part of Allegis Group) 3.2 3.2 out of 5 stars Bloomfield, CT 06002 Hybrid work URGENT Customer Service Representative position - Bloomfield, CT - Temporary Job Description...

Retail Customer Service Associate

  • Hartford, CT
  • 4 days ago
  • Hartford, CT
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Success Representative (Spanish Bilingual)

  • Hartford, CT
  • 5 days ago
  • Hartford, CT
  • 5 days ago

Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Hartford, CT Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...

Customer Service Representative

  • Farmington, CT (9 miles from Hartford, CT)
  • 5 days ago
  • Farmington, CT (9 miles from Hartford, CT)
  • 5 days ago

NOW HIRING: Customer Service Representative (Spare Parts/Returns) Location: Farmington, CT Pay Rate: $21/hour At Kelly, were here to make job searching easier for you....

Bilingual Customer Service Representative

  • Farmington, CT (9 miles from Hartford, CT)
  • 6 days ago
  • Farmington, CT (9 miles from Hartford, CT)
  • 6 days ago

Requirements Previous experience in a call center or customer service environment is preferred. Strong computer skills with proficiency in data entry and use of CRM systems....

Demographic Data for Hartford, CT

Moving to Hartford, CT? Find some basic demographic data about Hartford, CT below.


Local
National
121,461
2,985
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hartford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hartford, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hartford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »