Customer Service Jobs in Milford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Monroe, CT (13 miles from Milford, CT)
- 2 days ago
- Monroe, CT (13 miles from Milford, CT)
- 2 days ago
Job Summary A position is available in the Customer Service Department....
Pharmacy Customer Service Associate
- Monroe, CT (13 miles from Milford, CT)
- 2 days ago
- Monroe, CT (13 miles from Milford, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Waterbury, CT (24 miles from Milford, CT)
- 3 days ago
- Waterbury, CT (24 miles from Milford, CT)
- 3 days ago
Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....
- Middlebury, CT (22 miles from Milford, CT)
- 4 days ago
- Middlebury, CT (22 miles from Milford, CT)
- 4 days ago
Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages....
Customer Service Representative - Refurbishment (Aerospace)
- Stratford, CT (4 miles from Milford, CT)
- 4 days ago
- Stratford, CT (4 miles from Milford, CT)
- 4 days ago
, Operations, Customer Service...
Customer Service Associate - Temporary
- Bridgeport, CT (8 miles from Milford, CT)
- 8 days ago
- Bridgeport, CT (8 miles from Milford, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Returns Customer Service Associate (Part-Time)
- New Haven, CT (9 miles from Milford, CT)
- 9 days ago
- New Haven, CT (9 miles from Milford, CT)
- 9 days ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
- Cheshire, CT (21 miles from Milford, CT)
- 9 days ago
- Cheshire, CT (21 miles from Milford, CT)
- 9 days ago
service, preferably grocery distribution, retail or logistics Preferred Experience with CRM systems, ERP platforms and order management software, Microsoft Office Suite Preferred: Proficiency in English...
- Danbury, CT (24 miles from Milford, CT)
- 10 days ago
- Danbury, CT (24 miles from Milford, CT)
- 10 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Retail Customer Service Associate
- North Haven, CT (15 miles from Milford, CT)
- 10 days ago
- North Haven, CT (15 miles from Milford, CT)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Aviation Front Desk Customer Service Representative
- Stratford, CT (4 miles from Milford, CT)
- 10 days ago
- Stratford, CT (4 miles from Milford, CT)
- 10 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge
- Woodbridge, CT (10 miles from Milford, CT)
- 11 days ago
- Woodbridge, CT (10 miles from Milford, CT)
- 11 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge, CT (Onsite) Contract to Hire Job Details SNI is working with a reputable manufacturing company looking for a skilled Customer Service Representative...
Retail Customer Experience Associate, Danbury Fair - Full Time
- Danbury, CT (24 miles from Milford, CT)
- 12 days ago
- Danbury, CT (24 miles from Milford, CT)
- 12 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Waterbury, CT (24 miles from Milford, CT)
- 13 days ago
- Waterbury, CT (24 miles from Milford, CT)
- 13 days ago
Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Selden, NY (23 miles from Milford, CT)
- 15 days ago
- Selden, NY (23 miles from Milford, CT)
- 15 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Demographic Data for Milford, CT
Moving to Milford, CT? Find some basic demographic data about Milford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Milford, CT
Highest Education Level
Customer Services in Milford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »