Customer Service Jobs in Monroe, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hamden, CT (15 miles from Monroe, CT)
- 1 hour ago
- Hamden, CT (15 miles from Monroe, CT)
- 1 hour ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Customer Service Associate - Temporary
- New Haven, CT (15 miles from Monroe, CT)
- 12 hours ago
- New Haven, CT (15 miles from Monroe, CT)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Aviation Front Desk Customer Service Representative Full Time Job
- Stratford, CT (9 miles from Monroe, CT)
- 15 hours ago
- Stratford, CT (9 miles from Monroe, CT)
- 15 hours ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Oxford, CT (7 miles from Monroe, CT)
- 15 hours ago
- Oxford, CT (7 miles from Monroe, CT)
- 15 hours ago
Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT....
/19301/e5c01222-7b25-41c4-94d6-f37904388cb2.png&z=8&s=RTL&ih_t=5%2F10%2F2025+9%3A16%3A42+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Branford, CT (22 miles from Monroe, CT)
- 2 days ago
- Branford, CT (22 miles from Monroe, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate (CT Technician)
- Danbury, CT (12 miles from Monroe, CT)
- 5 days ago
- Danbury, CT (12 miles from Monroe, CT)
- 5 days ago
Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....
- Danbury, CT (12 miles from Monroe, CT)
- 5 days ago
- Danbury, CT (12 miles from Monroe, CT)
- 5 days ago
The Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Associate - Ultrasound
- Wallingford, CT (23 miles from Monroe, CT)
- 6 days ago
- Wallingford, CT (23 miles from Monroe, CT)
- 6 days ago
Qualifications Experience At least two (2) years of prior experience in a customer service center environment is required....
Pharmacy Customer Service Associate
- West Haven, CT (14 miles from Monroe, CT)
- 6 days ago
- West Haven, CT (14 miles from Monroe, CT)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Wilton, CT (14 miles from Monroe, CT)
- 7 days ago
- Wilton, CT (14 miles from Monroe, CT)
- 7 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Wallingford, CT (23 miles from Monroe, CT)
- 7 days ago
- Wallingford, CT (23 miles from Monroe, CT)
- 7 days ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
- Cheshire, CT (20 miles from Monroe, CT)
- 7 days ago
- Cheshire, CT (20 miles from Monroe, CT)
- 7 days ago
About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and...
- Newtown, CT (5 miles from Monroe, CT)
- 9 days ago
- Newtown, CT (5 miles from Monroe, CT)
- 9 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Naugatuck, CT (13 miles from Monroe, CT)
- 15 days ago
- Naugatuck, CT (13 miles from Monroe, CT)
- 15 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Multifamily Customer Success Representative
- New Haven, CT (15 miles from Monroe, CT)
- 17 days ago
- New Haven, CT (15 miles from Monroe, CT)
- 17 days ago
Multifamily Customer Success Representative As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers...
Remote WorkDemographic Data for Monroe, CT
Moving to Monroe, CT? Find some basic demographic data about Monroe, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, CT
Highest Education Level
Customer Services in Monroe, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »