Customer Service Jobs in New Haven, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Veterinary Client Service Representative - Call Center

  • Middletown, CT (21 miles from New Haven, CT)
  • 1 day ago
  • Middletown, CT (21 miles from New Haven, CT)
  • 1 day ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Client Service Representative - Primary Care

  • Middletown, CT (21 miles from New Haven, CT)
  • 5 days ago
  • Middletown, CT (21 miles from New Haven, CT)
  • 5 days ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Customer Service Representative I

  • New Haven, CT
  • 11 hours ago
  • New Haven, CT
  • 11 hours ago

Performs other customer-service related duties as requested by supervisor....

Customer Service Representative

  • Southington, CT (20 miles from New Haven, CT)
  • 1 day ago
  • Southington, CT (20 miles from New Haven, CT)
  • 1 day ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Customer Service Representative

  • New Haven, CT
  • 2 days ago
  • New Haven, CT
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Monroe, CT (15 miles from New Haven, CT)
  • 3 days ago
  • Monroe, CT (15 miles from New Haven, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - IMMEDIATE HIRE

  • Milford, CT (9 miles from New Haven, CT)
  • 5 days ago
  • Milford, CT (9 miles from New Haven, CT)
  • 5 days ago

TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...

Customer Service Representative

  • North Haven, CT (6 miles from New Haven, CT)
  • 6 days ago
  • North Haven, CT (6 miles from New Haven, CT)
  • 6 days ago

Identify opportunities to improve customer service processes and enhance the overall experience....

Customer Service Representative

  • Milford, CT (9 miles from New Haven, CT)
  • 7 days ago
  • Milford, CT (9 miles from New Haven, CT)
  • 7 days ago

TEKsystems is looking to hire a large group of Customer Service Representatives to assist a client of ours in the Milton, CT area. These positions would take place ON SITE....

BIA Customer Service Agent (personal lines)

  • Fairfield, CT (20 miles from New Haven, CT)
  • 7 days ago
  • Fairfield, CT (20 miles from New Haven, CT)
  • 7 days ago

We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....

Customer Service Representative $18/HR - IMMEDIATE HIRE

  • Milford, CT (9 miles from New Haven, CT)
  • 10 days ago
  • Milford, CT (9 miles from New Haven, CT)
  • 10 days ago

TEKsystems Customer Service Representative $18/HR - IMMEDIATE HIRE in Milford , Connecticut IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED GREAT JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT - FULL TRAINING...

Call Center Customer Service Representative

  • Milford, CT (9 miles from New Haven, CT)
  • 10 days ago
  • Milford, CT (9 miles from New Haven, CT)
  • 10 days ago

TEKsystems Call Center Customer Service Representative in Milford , Connecticut Description Will be handling a heavy volume of both inbound/outbound calls from potential customers Will be expected to...

Aviation Front Desk Customer Service Representative

  • Stratford, CT (11 miles from New Haven, CT)
  • 11 days ago
  • Stratford, CT (11 miles from New Haven, CT)
  • 11 days ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Customer Service Representative

  • Southington, CT (20 miles from New Haven, CT)
  • 14 days ago
  • Southington, CT (20 miles from New Haven, CT)
  • 14 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Plantsville, Connecticut, United States Of America Views:3 You will have a passion for going above and beyond for...

Client Service Representative

  • Meriden, CT (17 miles from New Haven, CT)
  • 15 days ago
  • Meriden, CT (17 miles from New Haven, CT)
  • 15 days ago

service experience Financial services experience Equal Opportunity Employer Osaic is an equal opportunity employer....

Demographic Data for New Haven, CT

Moving to New Haven, CT? Find some basic demographic data about New Haven, CT below.


Local
National
132,233
2,627
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Haven, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Haven, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Haven, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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