Customer Service Jobs in New Milford, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 15 Jobs

Customer Service Representative

  • Monroe, CT (19 miles from New Milford, CT)
  • 1 day ago
  • Monroe, CT (19 miles from New Milford, CT)
  • 1 day ago

Job Summary A position is available in the Customer Service Department....

Pharmacy Customer Service Associate

  • Monroe, CT (19 miles from New Milford, CT)
  • 2 days ago
  • Monroe, CT (19 miles from New Milford, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Waterbury, CT (18 miles from New Milford, CT)
  • 3 days ago
  • Waterbury, CT (18 miles from New Milford, CT)
  • 3 days ago

Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....

Customer Service Agent

  • Middlebury, CT (16 miles from New Milford, CT)
  • 3 days ago
  • Middlebury, CT (16 miles from New Milford, CT)
  • 3 days ago

Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages....

Customer Service Associate

  • Torrington, CT (22 miles from New Milford, CT)
  • 9 days ago
  • Torrington, CT (22 miles from New Milford, CT)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Danbury, CT (14 miles from New Milford, CT)
  • 10 days ago
  • Danbury, CT (14 miles from New Milford, CT)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Wappingers Falls, NY (24 miles from New Milford, CT)
  • 11 days ago
  • Wappingers Falls, NY (24 miles from New Milford, CT)
  • 11 days ago

. + High level of professionalism and a commitment to providing excellent customer service. The hours for this role are 12PM to 8 PM with an hr lunch. Candidates will work a 35 hour work Week....

Retail Customer Experience Associate, Danbury Fair - Full Time

  • Danbury, CT (14 miles from New Milford, CT)
  • 12 days ago
  • Danbury, CT (14 miles from New Milford, CT)
  • 12 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Waterbury, CT (18 miles from New Milford, CT)
  • 12 days ago
  • Waterbury, CT (18 miles from New Milford, CT)
  • 12 days ago

Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution....

Aerospace Customer Service Representative

  • Oxford, CT (17 miles from New Milford, CT)
  • 29 days ago
  • Oxford, CT (17 miles from New Milford, CT)
  • 29 days ago

JOB TITLE/LOCATION: Customer Service Representative - RBC Corporate Headquarters, Oxford, Connecticut DESCRIPTION: We are currently hiring for a Customer Service Representative to support Multi-Divisional...

Sales & Customer Service Associate

  • Monroe, CT (19 miles from New Milford, CT)
  • 30+ days ago
  • Monroe, CT (19 miles from New Milford, CT)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative/Lot Attendant

  • Naugatuck, CT (19 miles from New Milford, CT)
  • 60+ days ago
  • Naugatuck, CT (19 miles from New Milford, CT)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Service Coordinator/Customer Service Representative

  • Bethel, CT (14 miles from New Milford, CT)
  • 90+ days ago
  • Bethel, CT (14 miles from New Milford, CT)
  • 90+ days ago

All clients need to be handled with care, so we are looking for those individuals with great customer service skills....

Customer Service Associate

  • Danbury, CT (14 miles from New Milford, CT)
  • 90+ days ago
  • Danbury, CT (14 miles from New Milford, CT)
  • 90+ days ago

Pay Range $16.35 - $20.40 Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....

Customer Service Representative

  • Pleasant Valley, NY (22 miles from New Milford, CT)
  • 90+ days ago
  • Pleasant Valley, NY (22 miles from New Milford, CT)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for New Milford, CT

Moving to New Milford, CT? Find some basic demographic data about New Milford, CT below.


Local
National
26,848
723
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in New Milford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Milford, CT offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Milford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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