Customer Service Jobs in Northford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Essex, CT (19 miles from Northford, CT)
- 2 hours ago
- Essex, CT (19 miles from Northford, CT)
- 2 hours ago
Customer Service Representative Location Centerbrook, CONNECTICUT, USCategory Administrative/Clerical/HR 04/10/2025 We are looking to hire a Customer Service Representative near Middletown, CT!...
Customer Service Representative
- Monroe, CT (24 miles from Northford, CT)
- 2 days ago
- Monroe, CT (24 miles from Northford, CT)
- 2 days ago
Job Summary A position is available in the Customer Service Department....
Pharmacy Customer Service Associate
- Monroe, CT (24 miles from Northford, CT)
- 2 days ago
- Monroe, CT (24 miles from Northford, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Waterbury, CT (19 miles from Northford, CT)
- 3 days ago
- Waterbury, CT (19 miles from Northford, CT)
- 3 days ago
Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....
- Middlebury, CT (20 miles from Northford, CT)
- 4 days ago
- Middlebury, CT (20 miles from Northford, CT)
- 4 days ago
Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages....
Customer Service Representative - Refurbishment (Aerospace)
- Stratford, CT (21 miles from Northford, CT)
- 4 days ago
- Stratford, CT (21 miles from Northford, CT)
- 4 days ago
, Operations, Customer Service...
- Berlin, CT (15 miles from Northford, CT)
- 4 days ago
- Berlin, CT (15 miles from Northford, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Returns Customer Service Associate (Part-Time)
- New Haven, CT (9 miles from Northford, CT)
- 9 days ago
- New Haven, CT (9 miles from Northford, CT)
- 9 days ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
- Cheshire, CT (10 miles from Northford, CT)
- 9 days ago
- Cheshire, CT (10 miles from Northford, CT)
- 9 days ago
service, preferably grocery distribution, retail or logistics Preferred Experience with CRM systems, ERP platforms and order management software, Microsoft Office Suite Preferred: Proficiency in English...
- Bristol, CT (22 miles from Northford, CT)
- 10 days ago
- Bristol, CT (22 miles from Northford, CT)
- 10 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Retail Customer Service Associate
- North Haven, CT (4 miles from Northford, CT)
- 10 days ago
- North Haven, CT (4 miles from Northford, CT)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Aviation Front Desk Customer Service Representative
- Stratford, CT (21 miles from Northford, CT)
- 10 days ago
- Stratford, CT (21 miles from Northford, CT)
- 10 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Customer Service Representative
- Farmington, CT (23 miles from Northford, CT)
- 10 days ago
- Farmington, CT (23 miles from Northford, CT)
- 10 days ago
Meet customer service targets, such as timely order entry and resolution of customer inquiries. Experience and Qualifications: Previous customer service experience is required....
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge
- Woodbridge, CT (12 miles from Northford, CT)
- 11 days ago
- Woodbridge, CT (12 miles from Northford, CT)
- 11 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge, CT (Onsite) Contract to Hire Job Details SNI is working with a reputable manufacturing company looking for a skilled Customer Service Representative...
Customer Service Representative
- Bristol, CT (22 miles from Northford, CT)
- 12 days ago
- Bristol, CT (22 miles from Northford, CT)
- 12 days ago
Our client, a leading manufacturer in Bristol, CT are looking for a dedicated and experienced Customer Service Representative to join their team!...
Demographic Data for Northford, CT
Moving to Northford, CT? Find some basic demographic data about Northford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Northford, CT
Highest Education Level
Customer Services in Northford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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