Customer Service Jobs in Norwalk, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate/Cannabis Retail Sales
- Westbury, NY (24 miles from Norwalk, CT)
- 11 hours ago
- Westbury, NY (24 miles from Norwalk, CT)
- 11 hours ago
Are you looking to share your passion for health and wellness with the community? Are you excited about cannabis being used to help people feel better? Get started in the cannabis business with a...
Customer Service Representative
- Syosset, NY (20 miles from Norwalk, CT)
- 17 hours ago
- Syosset, NY (20 miles from Norwalk, CT)
- 17 hours ago
We are looking for a motivated and detail-oriented Customer Service Representative to support our daily operations and contribute to our success....
Customer Service Representative
- Plainview, NY (23 miles from Norwalk, CT)
- 1 day ago
- Plainview, NY (23 miles from Norwalk, CT)
- 1 day ago
engineering, business, marketing, finance, economics, customer service, account management, etc....
Client Service Representative, National Accounts
- Hawthorne, NY (19 miles from Norwalk, CT)
- 1 day ago
- Hawthorne, NY (19 miles from Norwalk, CT)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Sales & Customer Service Associate
- Plainview, NY (23 miles from Norwalk, CT)
- 1 day ago
- Plainview, NY (23 miles from Norwalk, CT)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Monroe, CT (18 miles from Norwalk, CT)
- 2 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 2 days ago
Job Summary A position is available in the Customer Service Department....
Pharmacy Customer Service Associate
- Monroe, CT (18 miles from Norwalk, CT)
- 2 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - HPN
- White Plains, NY (18 miles from Norwalk, CT)
- 3 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 3 days ago
excellent customer service....
- Huntington Station, NY (21 miles from Norwalk, CT)
- 3 days ago
- Huntington Station, NY (21 miles from Norwalk, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Refurbishment (Aerospace)
- Stratford, CT (17 miles from Norwalk, CT)
- 4 days ago
- Stratford, CT (17 miles from Norwalk, CT)
- 4 days ago
, Operations, Customer Service...
- Westbury, NY (24 miles from Norwalk, CT)
- 4 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative
- Melville, NY (23 miles from Norwalk, CT)
- 4 days ago
- Melville, NY (23 miles from Norwalk, CT)
- 4 days ago
We’re looking for a friendly and detail-oriented Customer Service Representative to join our client's team in Melville, NY!...
Customer Service Representative I (Data Privacy $ Security Services)
- Rye Brook, NY (14 miles from Norwalk, CT)
- 7 days ago
- Rye Brook, NY (14 miles from Norwalk, CT)
- 7 days ago
Customer Service Representative I (Data Privacy $ Security Services) Employer Southern Westchester BOCES Location Rye Brook, NY, US Salary Competitive categories Employer Southern Westchester BOCES...
Customer Service Associate - Temporary
- Bridgeport, CT (12 miles from Norwalk, CT)
- 8 days ago
- Bridgeport, CT (12 miles from Norwalk, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Aviation Front Desk Customer Service Representative
- Stratford, CT (17 miles from Norwalk, CT)
- 10 days ago
- Stratford, CT (17 miles from Norwalk, CT)
- 10 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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