Customer Service Jobs in Norwalk, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (CSR)
- Huntington Station, NY (21 miles from Norwalk, CT)
- 11 days ago
- Huntington Station, NY (21 miles from Norwalk, CT)
- 11 days ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....
Customer Support Associate (Paid Training)
- Danbury, CT (17 miles from Norwalk, CT)
- 30+ days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 30+ days ago
Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....
- Port Washington, NY (23 miles from Norwalk, CT)
- 5 hours ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Thornwood, NY (17 miles from Norwalk, CT)
- 16 hours ago
- Thornwood, NY (17 miles from Norwalk, CT)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rye Brook, NY (14 miles from Norwalk, CT)
- 1 day ago
- Rye Brook, NY (14 miles from Norwalk, CT)
- 1 day ago
All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....
Customer Service Associate - Temporary
- Riverside, CT (9 miles from Norwalk, CT)
- 1 day ago
- Riverside, CT (9 miles from Norwalk, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Monroe, CT (18 miles from Norwalk, CT)
- 3 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Westbury, NY (24 miles from Norwalk, CT)
- 4 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 4 days ago
Customer Service Representative We are looking for a Customer Service Representative for our Westbury facility....
Customer Service Representative
- Port Washington, NY (23 miles from Norwalk, CT)
- 5 days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 5 days ago
Work on a customer service team whose responsibilities include: Answer all incoming phone calls Taking/entering orders placed by phone, email or fax Assisting customers in ordering the correct items...
Veterinary Assistant/Client Service Representative
- Locust Valley, NY (18 miles from Norwalk, CT)
- 5 days ago
- Locust Valley, NY (18 miles from Norwalk, CT)
- 5 days ago
Strong communication and customer service skills. Self-motivated and dependable. Excellent cleaning and organizational skills. Ability to work weekends and evenings as needed....
Customer Service Representative - IMMEDIATE HIRE
- Milford, CT (21 miles from Norwalk, CT)
- 5 days ago
- Milford, CT (21 miles from Norwalk, CT)
- 5 days ago
TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Smithtown, NY (21 miles from Norwalk, CT)
- 6 days ago
- Smithtown, NY (21 miles from Norwalk, CT)
- 6 days ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
Customer Relations Specialist (Internet Sales)
- Saint James, NY (21 miles from Norwalk, CT)
- 6 days ago
- Saint James, NY (21 miles from Norwalk, CT)
- 6 days ago
However, the right person with customer service skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred. Hourly rate and performance bonus....
Customer Service/Sales Associate
- Hawthorne, NY (19 miles from Norwalk, CT)
- 6 days ago
- Hawthorne, NY (19 miles from Norwalk, CT)
- 6 days ago
Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe....
Retail Customer Service Specialist
- Danbury, CT (17 miles from Norwalk, CT)
- 7 days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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