Customer Service Jobs in Norwich, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Deep River, CT (22 miles from Norwich, CT)
- 2 days ago
- Deep River, CT (22 miles from Norwich, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Plainfield, CT (13 miles from Norwich, CT)
- 7 days ago
- Plainfield, CT (13 miles from Norwich, CT)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Essex, CT (21 miles from Norwich, CT)
- 8 days ago
- Essex, CT (21 miles from Norwich, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/Flex Banker
- Richmond, RI (22 miles from Norwich, CT)
- 9 days ago
- Richmond, RI (22 miles from Norwich, CT)
- 9 days ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
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Warehouse Operator, Customer Service Representative
- Carolina, RI (22 miles from Norwich, CT)
- 30+ days ago
- Carolina, RI (22 miles from Norwich, CT)
- 30+ days ago
Certification or training in customer service or related areas....
Customer Service Representative
- Old Lyme, CT (18 miles from Norwich, CT)
- 30+ days ago
- Old Lyme, CT (18 miles from Norwich, CT)
- 30+ days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service Representative
- Columbia, CT (14 miles from Norwich, CT)
- 30+ days ago
- Columbia, CT (14 miles from Norwich, CT)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- New London, CT (14 miles from Norwich, CT)
- 45+ days ago
- New London, CT (14 miles from Norwich, CT)
- 45+ days ago
Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...
Customer Service Representative
- Westerly, RI (19 miles from Norwich, CT)
- 45+ days ago
- Westerly, RI (19 miles from Norwich, CT)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Care Representative - Career Advancement Opportunities
- Willimantic, CT (12 miles from Norwich, CT)
- 45+ days ago
- Willimantic, CT (12 miles from Norwich, CT)
- 45+ days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative - Westerly, RI
- Westerly, RI (19 miles from Norwich, CT)
- 90+ days ago
- Westerly, RI (19 miles from Norwich, CT)
- 90+ days ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Skills: Willingness to be flexible, work multiple facility locations....
Demographic Data for Norwich, CT
Moving to Norwich, CT? Find some basic demographic data about Norwich, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Norwich, CT
Highest Education Level
Customer Services in Norwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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