Customer Service Jobs in Southbury, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Customer Service Associate - Temporary

  • East Haven, CT (22 miles from Southbury, CT)
  • 11 hours ago
  • East Haven, CT (22 miles from Southbury, CT)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bridgeport, CT (20 miles from Southbury, CT)
  • 22 hours ago
  • Bridgeport, CT (20 miles from Southbury, CT)
  • 22 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part-Time Customer Service Representative - Emergency & Specialty Hospital

  • Shelton, CT (11 miles from Southbury, CT)
  • 1 day ago
  • Shelton, CT (11 miles from Southbury, CT)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative I

  • New Haven, CT (19 miles from Southbury, CT)
  • 1 day ago
  • New Haven, CT (19 miles from Southbury, CT)
  • 1 day ago

Performs other customer-service related duties as requested by supervisor....

Customer Service Representative

  • Southington, CT (20 miles from Southbury, CT)
  • 3 days ago
  • Southington, CT (20 miles from Southbury, CT)
  • 3 days ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Customer Service Associate

  • Monroe, CT (8 miles from Southbury, CT)
  • 4 days ago
  • Monroe, CT (8 miles from Southbury, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - IMMEDIATE HIRE

  • Milford, CT (20 miles from Southbury, CT)
  • 6 days ago
  • Milford, CT (20 miles from Southbury, CT)
  • 6 days ago

TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...

Customer Service Representative

  • North Haven, CT (20 miles from Southbury, CT)
  • 7 days ago
  • North Haven, CT (20 miles from Southbury, CT)
  • 7 days ago

Identify opportunities to improve customer service processes and enhance the overall experience....

Retail Customer Service Specialist

  • Danbury, CT (13 miles from Southbury, CT)
  • 8 days ago
  • Danbury, CT (13 miles from Southbury, CT)
  • 8 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Milford, CT (20 miles from Southbury, CT)
  • 8 days ago
  • Milford, CT (20 miles from Southbury, CT)
  • 8 days ago

TEKsystems is looking to hire a large group of Customer Service Representatives to assist a client of ours in the Milton, CT area. These positions would take place ON SITE....

BIA Customer Service Agent (personal lines)

  • Fairfield, CT (20 miles from Southbury, CT)
  • 8 days ago
  • Fairfield, CT (20 miles from Southbury, CT)
  • 8 days ago

We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....

Customer Service Representative $18/HR - IMMEDIATE HIRE

  • Milford, CT (20 miles from Southbury, CT)
  • 11 days ago
  • Milford, CT (20 miles from Southbury, CT)
  • 11 days ago

TEKsystems Customer Service Representative $18/HR - IMMEDIATE HIRE in Milford , Connecticut IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED GREAT JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT - FULL TRAINING...

Call Center Customer Service Representative

  • Milford, CT (20 miles from Southbury, CT)
  • 11 days ago
  • Milford, CT (20 miles from Southbury, CT)
  • 11 days ago

TEKsystems Call Center Customer Service Representative in Milford , Connecticut Description Will be handling a heavy volume of both inbound/outbound calls from potential customers Will be expected to...

Aviation Front Desk Customer Service Representative

  • Stratford, CT (17 miles from Southbury, CT)
  • 12 days ago
  • Stratford, CT (17 miles from Southbury, CT)
  • 12 days ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Customer Service Representative

  • Southington, CT (20 miles from Southbury, CT)
  • 15 days ago
  • Southington, CT (20 miles from Southbury, CT)
  • 15 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Plantsville, Connecticut, United States Of America Views:3 You will have a passion for going above and beyond for...

Demographic Data for Southbury, CT

Moving to Southbury, CT? Find some basic demographic data about Southbury, CT below.


Local
National
19,896
489
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Southbury, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Southbury, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Southbury, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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