Customer Service Jobs in Southbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Danbury, CT (13 miles from Southbury, CT)
- 16 hours ago
- Danbury, CT (13 miles from Southbury, CT)
- 16 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Hamden, CT (16 miles from Southbury, CT)
- 1 day ago
- Hamden, CT (16 miles from Southbury, CT)
- 1 day ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
- Plainville, CT (24 miles from Southbury, CT)
- 1 day ago
- Plainville, CT (24 miles from Southbury, CT)
- 1 day ago
One year related experience required with customer service preferred....
Customer Service Associate - Temporary
- New Haven, CT (19 miles from Southbury, CT)
- 1 day ago
- New Haven, CT (19 miles from Southbury, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Aviation Front Desk Customer Service Representative Full Time Job
- Stratford, CT (17 miles from Southbury, CT)
- 1 day ago
- Stratford, CT (17 miles from Southbury, CT)
- 1 day ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Oxford, CT (5 miles from Southbury, CT)
- 1 day ago
- Oxford, CT (5 miles from Southbury, CT)
- 1 day ago
Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT....
Customer Service Representative
- Plainville, CT (24 miles from Southbury, CT)
- 4 days ago
- Plainville, CT (24 miles from Southbury, CT)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Litchfield, CT (19 miles from Southbury, CT)
- 4 days ago
- Litchfield, CT (19 miles from Southbury, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate (CT Technician)
- Danbury, CT (13 miles from Southbury, CT)
- 6 days ago
- Danbury, CT (13 miles from Southbury, CT)
- 6 days ago
Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....
- Danbury, CT (13 miles from Southbury, CT)
- 6 days ago
- Danbury, CT (13 miles from Southbury, CT)
- 6 days ago
The Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting...
Customer Service Associate - Ultrasound
- Wallingford, CT (22 miles from Southbury, CT)
- 7 days ago
- Wallingford, CT (22 miles from Southbury, CT)
- 7 days ago
Qualifications Experience At least two (2) years of prior experience in a customer service center environment is required....
- Ridgefield, CT (17 miles from Southbury, CT)
- 8 days ago
- Ridgefield, CT (17 miles from Southbury, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Haven, CT (19 miles from Southbury, CT)
- 8 days ago
- West Haven, CT (19 miles from Southbury, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Wilton, CT (20 miles from Southbury, CT)
- 8 days ago
- Wilton, CT (20 miles from Southbury, CT)
- 8 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Wallingford, CT (22 miles from Southbury, CT)
- 8 days ago
- Wallingford, CT (22 miles from Southbury, CT)
- 8 days ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
Demographic Data for Southbury, CT
Moving to Southbury, CT? Find some basic demographic data about Southbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Southbury, CT
Highest Education Level
Customer Services in Southbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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