Customer Service Jobs in Southbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- East Haven, CT (22 miles from Southbury, CT)
- 11 hours ago
- East Haven, CT (22 miles from Southbury, CT)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bridgeport, CT (20 miles from Southbury, CT)
- 22 hours ago
- Bridgeport, CT (20 miles from Southbury, CT)
- 22 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part-Time Customer Service Representative - Emergency & Specialty Hospital
- Shelton, CT (11 miles from Southbury, CT)
- 1 day ago
- Shelton, CT (11 miles from Southbury, CT)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative I
- New Haven, CT (19 miles from Southbury, CT)
- 1 day ago
- New Haven, CT (19 miles from Southbury, CT)
- 1 day ago
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- Southington, CT (20 miles from Southbury, CT)
- 3 days ago
- Southington, CT (20 miles from Southbury, CT)
- 3 days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
- Monroe, CT (8 miles from Southbury, CT)
- 4 days ago
- Monroe, CT (8 miles from Southbury, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - IMMEDIATE HIRE
- Milford, CT (20 miles from Southbury, CT)
- 6 days ago
- Milford, CT (20 miles from Southbury, CT)
- 6 days ago
TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...
Customer Service Representative
- North Haven, CT (20 miles from Southbury, CT)
- 7 days ago
- North Haven, CT (20 miles from Southbury, CT)
- 7 days ago
Identify opportunities to improve customer service processes and enhance the overall experience....
Retail Customer Service Specialist
- Danbury, CT (13 miles from Southbury, CT)
- 8 days ago
- Danbury, CT (13 miles from Southbury, CT)
- 8 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Milford, CT (20 miles from Southbury, CT)
- 8 days ago
- Milford, CT (20 miles from Southbury, CT)
- 8 days ago
TEKsystems is looking to hire a large group of Customer Service Representatives to assist a client of ours in the Milton, CT area. These positions would take place ON SITE....
BIA Customer Service Agent (personal lines)
- Fairfield, CT (20 miles from Southbury, CT)
- 8 days ago
- Fairfield, CT (20 miles from Southbury, CT)
- 8 days ago
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....
Customer Service Representative $18/HR - IMMEDIATE HIRE
- Milford, CT (20 miles from Southbury, CT)
- 11 days ago
- Milford, CT (20 miles from Southbury, CT)
- 11 days ago
TEKsystems Customer Service Representative $18/HR - IMMEDIATE HIRE in Milford , Connecticut IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED GREAT JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT - FULL TRAINING...
Call Center Customer Service Representative
- Milford, CT (20 miles from Southbury, CT)
- 11 days ago
- Milford, CT (20 miles from Southbury, CT)
- 11 days ago
TEKsystems Call Center Customer Service Representative in Milford , Connecticut Description Will be handling a heavy volume of both inbound/outbound calls from potential customers Will be expected to...
Aviation Front Desk Customer Service Representative
- Stratford, CT (17 miles from Southbury, CT)
- 12 days ago
- Stratford, CT (17 miles from Southbury, CT)
- 12 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Customer Service Representative
- Southington, CT (20 miles from Southbury, CT)
- 15 days ago
- Southington, CT (20 miles from Southbury, CT)
- 15 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Plantsville, Connecticut, United States Of America Views:3 You will have a passion for going above and beyond for...
Demographic Data for Southbury, CT
Moving to Southbury, CT? Find some basic demographic data about Southbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Southbury, CT
Highest Education Level
Customer Services in Southbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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