Customer Service Jobs in Stratford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (CSR)
- Stony Brook, NY (22 miles from Stratford, CT)
- 11 days ago
- Stony Brook, NY (22 miles from Stratford, CT)
- 11 days ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....
Customer Support Associate (Paid Training)
- Danbury, CT (20 miles from Stratford, CT)
- 30+ days ago
- Danbury, CT (20 miles from Stratford, CT)
- 30+ days ago
Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....
Customer Service Representative I
- New Haven, CT (11 miles from Stratford, CT)
- 8 hours ago
- New Haven, CT (11 miles from Stratford, CT)
- 8 hours ago
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- New Haven, CT (11 miles from Stratford, CT)
- 2 days ago
- New Haven, CT (11 miles from Stratford, CT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Monroe, CT (9 miles from Stratford, CT)
- 3 days ago
- Monroe, CT (9 miles from Stratford, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - IMMEDIATE HIRE
- Milford, CT (4 miles from Stratford, CT)
- 5 days ago
- Milford, CT (4 miles from Stratford, CT)
- 5 days ago
TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Kings Park, NY (24 miles from Stratford, CT)
- 6 days ago
- Kings Park, NY (24 miles from Stratford, CT)
- 6 days ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
Customer Service Representative
- North Haven, CT (17 miles from Stratford, CT)
- 6 days ago
- North Haven, CT (17 miles from Stratford, CT)
- 6 days ago
Identify opportunities to improve customer service processes and enhance the overall experience....
Customer Relations Specialist (Internet Sales)
- Saint James, NY (23 miles from Stratford, CT)
- 6 days ago
- Saint James, NY (23 miles from Stratford, CT)
- 6 days ago
However, the right person with customer service skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred. Hourly rate and performance bonus....
Retail Customer Service Specialist
- Danbury, CT (20 miles from Stratford, CT)
- 7 days ago
- Danbury, CT (20 miles from Stratford, CT)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Milford, CT (4 miles from Stratford, CT)
- 7 days ago
- Milford, CT (4 miles from Stratford, CT)
- 7 days ago
TEKsystems is looking to hire a large group of Customer Service Representatives to assist a client of ours in the Milton, CT area. These positions would take place ON SITE....
BIA Customer Service Agent (personal lines)
- Fairfield, CT (9 miles from Stratford, CT)
- 7 days ago
- Fairfield, CT (9 miles from Stratford, CT)
- 7 days ago
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....
Retail Customer Service Associate
- Norwalk, CT (17 miles from Stratford, CT)
- 7 days ago
- Norwalk, CT (17 miles from Stratford, CT)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Part Time Customer Service and Sales Associate
- Norwalk, CT (17 miles from Stratford, CT)
- 8 days ago
- Norwalk, CT (17 miles from Stratford, CT)
- 8 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Representative $18/HR - IMMEDIATE HIRE
- Norwalk, CT (17 miles from Stratford, CT)
- 10 days ago
- Norwalk, CT (17 miles from Stratford, CT)
- 10 days ago
Share Salary Not Available Customer Service Representative $18/HR - IMMEDIATE HIRE TEKsystems Occupation: Customer Service Representatives Location: Norwalk, CT - 06854 Positions available: 1 Job #:...
Demographic Data for Stratford, CT
Moving to Stratford, CT? Find some basic demographic data about Stratford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Stratford, CT
Highest Education Level
Customer Services in Stratford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »