Customer Service Jobs in Trumbull, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 41 Jobs

Customer Service Representative (CSR)

  • Stony Brook, NY (24 miles from Trumbull, CT)
  • 11 days ago
  • Stony Brook, NY (24 miles from Trumbull, CT)
  • 11 days ago

Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....

Customer Support Associate (Paid Training)

  • Danbury, CT (15 miles from Trumbull, CT)
  • 30+ days ago
  • Danbury, CT (15 miles from Trumbull, CT)
  • 30+ days ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Customer Service Representative I

  • New Haven, CT (14 miles from Trumbull, CT)
  • 11 hours ago
  • New Haven, CT (14 miles from Trumbull, CT)
  • 11 hours ago

Performs other customer-service related duties as requested by supervisor....

Customer Service Associate - Temporary

  • Riverside, CT (24 miles from Trumbull, CT)
  • 1 day ago
  • Riverside, CT (24 miles from Trumbull, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • New Haven, CT (14 miles from Trumbull, CT)
  • 2 days ago
  • New Haven, CT (14 miles from Trumbull, CT)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Monroe, CT (5 miles from Trumbull, CT)
  • 3 days ago
  • Monroe, CT (5 miles from Trumbull, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - IMMEDIATE HIRE

  • Milford, CT (8 miles from Trumbull, CT)
  • 5 days ago
  • Milford, CT (8 miles from Trumbull, CT)
  • 5 days ago

TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...

Customer Service Representative

  • North Haven, CT (19 miles from Trumbull, CT)
  • 6 days ago
  • North Haven, CT (19 miles from Trumbull, CT)
  • 6 days ago

Identify opportunities to improve customer service processes and enhance the overall experience....

Retail Customer Service Specialist

  • Danbury, CT (15 miles from Trumbull, CT)
  • 7 days ago
  • Danbury, CT (15 miles from Trumbull, CT)
  • 7 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • New Milford, CT (24 miles from Trumbull, CT)
  • 7 days ago
  • New Milford, CT (24 miles from Trumbull, CT)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Milford, CT (8 miles from Trumbull, CT)
  • 7 days ago
  • Milford, CT (8 miles from Trumbull, CT)
  • 7 days ago

TEKsystems is looking to hire a large group of Customer Service Representatives to assist a client of ours in the Milton, CT area. These positions would take place ON SITE....

BIA Customer Service Agent (personal lines)

  • Fairfield, CT (7 miles from Trumbull, CT)
  • 7 days ago
  • Fairfield, CT (7 miles from Trumbull, CT)
  • 7 days ago

We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....

Retail Customer Service Associate

  • Norwalk, CT (15 miles from Trumbull, CT)
  • 7 days ago
  • Norwalk, CT (15 miles from Trumbull, CT)
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Part Time Customer Service and Sales Associate

  • Norwalk, CT (15 miles from Trumbull, CT)
  • 8 days ago
  • Norwalk, CT (15 miles from Trumbull, CT)
  • 8 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Customer Service Representative $18/HR - IMMEDIATE HIRE

  • Norwalk, CT (15 miles from Trumbull, CT)
  • 10 days ago
  • Norwalk, CT (15 miles from Trumbull, CT)
  • 10 days ago

Share Salary Not Available Customer Service Representative $18/HR - IMMEDIATE HIRE TEKsystems Occupation: Customer Service Representatives Location: Norwalk, CT - 06854 Positions available: 1 Job #:...

Demographic Data for Trumbull, CT

Moving to Trumbull, CT? Find some basic demographic data about Trumbull, CT below.


Local
National
36,835
889
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Trumbull, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Trumbull, CT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Trumbull, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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