Customer Service Jobs in Waterbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative - Call Center
- Middletown, CT (20 miles from Waterbury, CT)
- 1 day ago
- Middletown, CT (20 miles from Waterbury, CT)
- 1 day ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Client Service Representative - Primary Care
- Middletown, CT (20 miles from Waterbury, CT)
- 5 days ago
- Middletown, CT (20 miles from Waterbury, CT)
- 5 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Customer Service Representative I
- New Haven, CT (18 miles from Waterbury, CT)
- 8 hours ago
- New Haven, CT (18 miles from Waterbury, CT)
- 8 hours ago
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- Southington, CT (9 miles from Waterbury, CT)
- 1 day ago
- Southington, CT (9 miles from Waterbury, CT)
- 1 day ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Representative
- New Haven, CT (18 miles from Waterbury, CT)
- 2 days ago
- New Haven, CT (18 miles from Waterbury, CT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Simsbury, CT (24 miles from Waterbury, CT)
- 2 days ago
- Simsbury, CT (24 miles from Waterbury, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Simsbury, CT (24 miles from Waterbury, CT)
- 2 days ago
- Simsbury, CT (24 miles from Waterbury, CT)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
- Monroe, CT (17 miles from Waterbury, CT)
- 3 days ago
- Monroe, CT (17 miles from Waterbury, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Britain, CT (15 miles from Waterbury, CT)
- 3 days ago
- New Britain, CT (15 miles from Waterbury, CT)
- 3 days ago
DATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT....
Customer Service Representative - IMMEDIATE HIRE
- Milford, CT (24 miles from Waterbury, CT)
- 5 days ago
- Milford, CT (24 miles from Waterbury, CT)
- 5 days ago
TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...
Customer Service Representative
- Farmington, CT (15 miles from Waterbury, CT)
- 5 days ago
- Farmington, CT (15 miles from Waterbury, CT)
- 5 days ago
NOW HIRING: Customer Service Representative (Spare Parts/Returns) Location: Farmington, CT Pay Rate: $21/hour At Kelly, were here to make job searching easier for you....
Customer Service Representative
- North Haven, CT (15 miles from Waterbury, CT)
- 6 days ago
- North Haven, CT (15 miles from Waterbury, CT)
- 6 days ago
Identify opportunities to improve customer service processes and enhance the overall experience....
Bilingual Customer Service Representative
- Farmington, CT (15 miles from Waterbury, CT)
- 6 days ago
- Farmington, CT (15 miles from Waterbury, CT)
- 6 days ago
Requirements Previous experience in a call center or customer service environment is preferred. Strong computer skills with proficiency in data entry and use of CRM systems....
Sales & Customer Service Associate
- Farmington, CT (15 miles from Waterbury, CT)
- 6 days ago
- Farmington, CT (15 miles from Waterbury, CT)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part Time Sales & Customer Service Associate
- West Hartford, CT (20 miles from Waterbury, CT)
- 6 days ago
- West Hartford, CT (20 miles from Waterbury, CT)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Waterbury, CT
Moving to Waterbury, CT? Find some basic demographic data about Waterbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Waterbury, CT
Highest Education Level
Customer Services in Waterbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »